Results 1 to 10 of 10

Thread: [SOLVED] Old Appointment Pop-Up Reminder That Won't Die

  1. #1
    void is offline Active Member
    Join Date
    Nov 2007
    Posts
    48
    Rep Power
    7

    Default [SOLVED] Old Appointment Pop-Up Reminder That Won't Die

    Not entirely sure if anybody has seen this but my searches on the forum are coming up with too many false positives and un-answered posts to be helpful.

    I use Zimbra Desktop 1.0 (it updates itself, so whatever is latest right now) with my server on (Release 5.0.12_GA_2789.RHEL5_20090126021651 CentOS5 NETWORK edition) which I plan to up to .13 tonight.

    Anyway, I had a dentist appointment and a few meetings about 2 weeks ago, and since they have passed EVERY TIME I open Zimbra Desktop, without fail, I get a pop-up telling me that my dentist appointment is over due.

    I always click Dismiss on it, and it will go away for the rest of the day until I shut down my computer and start up tomorrow and fire up Zdesktop again. Blam! Those two appointments pop-up again.

    To get rid of them, I had to just go to my calendar and erase them from existence which bothers me because I now have no history of what my appointments were should I need to refer back to them.

    Anybody know why Zimbra seems to fall in love with certain appointments and never consider them over, even after weeks of hitting Dismiss? All my other appointments never come back after I dismiss them... just these two... very weird.

    This has not yet been reported as a widespread issue but I have about 50 users on here so I want to solve this before more people come to me with dead appointments that pester from beyond the grave.

  2. #2
    iway is offline Partner (VAR/HSP)
    Join Date
    May 2008
    Posts
    432
    Rep Power
    7

    Default

    I have exactly the same issue here on one install. On the other, it is fine.

  3. #3
    void is offline Active Member
    Join Date
    Nov 2007
    Posts
    48
    Rep Power
    7

    Default

    It sucks but it looks like I might have to use up one of my paid version support tickets to get an answer to this, even though it looks like other people have the same issue.

    This thread seems doomed to be another one for the list of people with this issue that never gets answered.

    <insert sad violin music here>

  4. #4
    nolamike is offline Intermediate Member
    Join Date
    Oct 2008
    Posts
    16
    Rep Power
    6

    Default

    Same issue with one of my users here. Do post if you get a solution; I will do the same.

    <sad violins overlaid with quiet trumpet notes suggesting optimism>

    UPDATE: For the record, I'm seeing the issue with Zimbra Desktop RC1 and 5.0.12 NE.
    Last edited by nolamike; 02-23-2009 at 05:47 PM.

  5. #5
    void is offline Active Member
    Join Date
    Nov 2007
    Posts
    48
    Rep Power
    7

    Default

    I have a farm of three Zimbra servers. The commercial one is the only one that constantly pops up the Reminder window for appointments that are old.

    I notice that it seems to get worse when I check in from the road with the web interface. Then at work I use Zimbra Desktop and it pops up older reminders, but usually different ones. If I go home and run the ZDesktop I get tons of pop-ups for different, ones.

    It seems like it is totally random.

    Then, on my opensource versions, I never have this issue at all. They are running .13 and have just as many users (about 45 per server).

    All I can guess at is that these appointments are being flagged wrong when they are dismissed. There must be some kind of database inconsistency when various clients used to access Zimbra read the appointments from the calendar and remind you about pending / past due events.

    Think maybe if enough of us yell at them we could get them to fix it?

    We get what we pay for with the free version, but I just wrote a check for well over a grand for this, so maybe I feel justified in being pushy for an answer here.

  6. #6
    tbeetz is offline Junior Member
    Join Date
    Feb 2009
    Posts
    6
    Rep Power
    6

    Default

    same problem here and I am getting really annoyed with lot's of reminders popping up over and over again.

    even after they cease to appear on the Zimbra Desktop, some will still appear when I log into our University web client.

  7. #7
    mek1 is offline Loyal Member
    Join Date
    Jul 2008
    Posts
    78
    Rep Power
    7

    Default

    We have NE here and this also occurs for numerous users both in web-mail and Zimbra Desktop 1.0 build 1510.

  8. #8
    void is offline Active Member
    Join Date
    Nov 2007
    Posts
    48
    Rep Power
    7

    Default

    This weekend I had the pleasure of being reminded that I had to take my cat to the vet every time I opened Zimbra. That appointment was weeks ago but the dismiss button appears to have no effect. Still.

    If you too are having this issue, post it here.

  9. #9
    void is offline Active Member
    Join Date
    Nov 2007
    Posts
    48
    Rep Power
    7

    Default

    Bug 33892 &ndash; Reminders appear in ZD even after dismissing (upon restart of client)

    I went and opened a support request to use one of my commercial support tickets, and there is a ticket open on this already. Looks like we only have to wait until the next version is pushed. Yay!

  10. #10
    sdrury is offline Special Member
    Join Date
    Aug 2008
    Location
    Brisbane, Australia
    Posts
    168
    Rep Power
    6

    Default

    I believe that ZCS 5.0.14 fixes this sync issue.

    Reminders keep coming up after being dismissed

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Invalid or untrusted server SSL certificate
    By GaryParr in forum General Questions
    Replies: 34
    Last Post: 02-13-2009, 11:39 AM
  2. Zimbra + LDAP + Posix + Samba
    By fruitlounge in forum Administrators
    Replies: 24
    Last Post: 06-30-2008, 09:55 PM
  3. Can't change reminder
    By lindworm in forum Administrators
    Replies: 1
    Last Post: 05-05-2008, 07:12 AM
  4. can't you help me
    By iwan siahaan in forum Administrators
    Replies: 6
    Last Post: 12-17-2007, 06:53 PM
  5. Calendar appointment Reminder
    By miguel in forum Users
    Replies: 13
    Last Post: 12-16-2006, 02:52 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •