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Thread: Problem viewing user quota

  1. #1
    mmike is offline Active Member
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    Default Problem viewing user quota

    Hi all,

    Under WEB client, the quota bar is not refresh and stay to 0.
    Under the ADMIN console, only the "mailbox size" is refreshed.
    The "quota used" stay to 0%.

    I restarted ZIMBRA but nothing happens!!

    Any idea to solve this problem?

    Thans a lot!

    Mike
    Last edited by mmike; 04-21-2006 at 04:58 AM.

  2. #2
    StefanD is offline Project Contributor
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    Default

    I just migrated a user 2 hours ago with imapsync and the both admin-ui and web-ui display the data in MB and the correct %.
    Also for other accounts that we migrated before everything seem right.

    Maybe this data is not produced in real-time. Someone from zimbra can tell more about this?

  3. #3
    KevinH's Avatar
    KevinH is offline Expert Member
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    MMike - Are you still receiving mail and using the account? Even after some use several hours/days is the quota show 0 when there is a significant amount of mail in your account?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  4. #4
    mmike is offline Active Member
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    Unhappy

    I don't understand. This worked before the update to 3.1!
    I used zmfetchercfg to download my emails from another POP. Maybe it brake someting

    Well, I can use accounts, receive and send mail but no refresh is performed! For my account, I have 35MB (The "mailbox size" is displayed in the WEB Admin console) but the "quota used" is set to 0% as the "quota bar" on my WEB client!

    Mike

  5. #5
    KevinH's Avatar
    KevinH is offline Expert Member
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    What is your quota set to? So it's using 35MB but how big is the max?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  6. #6
    mmike is offline Active Member
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    The max is 50Mb!
    But I decided to uninstall Zimbra and re-install it.
    Zimbra server have to run tomorrow -
    Now everything seems running correctly.

    thanks Kevin

    Mike

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