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Thread: Problem Viewing Mail Queues

  1. #1
    JoshuaPrismon is offline Zimlet Guru & Moderator
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    Default Problem Viewing Mail Queues

    I am having a problem viewing the mail queue:

    Message: system failure: server notarealdomain.org has invalid zimbraRemoteManagementPort
    com.zimbra.cs.service.ServiceException: system failure: server technicaldetails.org has invalid zimbraRemoteManagementPort
    at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:131)
    at com.zimbra.cs.rmgmt.RemoteManager.<init>(RemoteMan ager.java:64)
    at com.zimbra.cs.rmgmt.RemoteManager.getRemoteManager (RemoteManager.java:271)
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:54)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:255)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver

    I would note that I also don't see the disk stats or the per-server stats correctly (which has never worked on this system). The hostname is set to the correct server name. The reverse DNS (which I sadly don't control) is set to something else.

    Any ideas?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Is this after an upgrade to 3.1?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    bobby is offline Zimbra Employee
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    what do you get for "zmprov gs `zmhostname` | grep -i remote"?

  4. #4
    JoshuaPrismon is offline Zimlet Guru & Moderator
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    This is after a upgrade. zmprov returned nothing:

    zmprov gs `zmhostname` | grep -i remote
    [zimbra@myhost ~]$

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Is your /etc/hosts file set-up correctly? Have you also got a local DNS server running and if you have is it set-up correctly?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    JoshuaPrismon is offline Zimlet Guru & Moderator
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    Quote Originally Posted by phoenix
    Is your /etc/hosts file set-up correctly? Have you also got a local DNS server running and if you have is it set-up correctly?
    No local DNS

    /etc/hosts
    127.0.0.1 localhost.localdomain localhost
    207.XXXXXXX mydomain.org www.mydomain.org
    Last edited by JoshuaPrismon; 04-20-2006 at 12:43 PM.

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    The hosts file is incorrect, it should be as follows:

    127.0.0.1 localhost.localdomain localhost
    207.x.x.x FQDN hostname

    You may also need a DNS server but try that change first.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    JoshuaPrismon is offline Zimlet Guru & Moderator
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    Quote Originally Posted by phoenix
    The hosts file is incorrect, it should be as follows:

    127.0.0.1 localhost.localdomain localhost
    207.x.x.x FQDN hostname

    You may also need a DNS server but try that change first.
    This did not fix the problem.

    I am trying to install a caching nameserver right now.

  9. #9
    phoenix is online now Zimbra Consultant & Moderator
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    Did you also retsrat Zimbra or reboot the system after the changes? If you're setting up a DNS server then there's a 'how to' here
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    bobby is offline Zimbra Employee
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    >server notarealdomain.org has invalid zimbraRemoteManagementPort
    >
    on what port do you run ssh? and what do you get from

    zmprov gs `zmhostname` | grep zimbraRemoteManagementPort

    edit: oh whoops you said "nothing". you should get something like this:

    [zimbra@host] zmprov gs host.domain.com | grep Remote
    zimbraRemoteManagementCommand: /opt/zimbra/libexec/zmrcd
    zimbraRemoteManagementPort: 22
    zimbraRemoteManagementPrivateKeyPath: /opt/zimbra/.ssh/zimbra_identity
    zimbraRemoteManagementUser: zimbra

    you can set them this way
    zmprov ms host.domain.com zimbraRemoteManagementPort 2222
    etc.
    Last edited by bobby; 04-20-2006 at 05:41 PM.

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