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Thread: File attachment / associations

  1. #1
    bert_w is offline Junior Member
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    Default File attachment / associations

    Hi,

    When users try to open file attachments they only get the option to save only. This mainly happens with .PDF and openoffice documents.

    I have installed the Adobe reader plugin and it works fine when using Firefox for browsing the internet and clicking a link in a web page.

    I have also installed the Openoffice mozilla plugin and the only one that works is .xls

    OS = Redhat EL 5.2 x86_64
    Firefox = 3.0.5
    Openoffice = 3

    Any ideas?

    Many Thanks

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Opening a PDF file works for me using this add-on, I also don't have any problems opening any other OpenOffice documents. Do you have any other add-ons that may be causing a problem?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    bert_w is offline Junior Member
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    Default

    No it is a fresh install.

    Are you using Linux?

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by bert_w View Post
    Are you using Linux?
    Yes, and Windows and itw oorks fine in both environments. Try using the add-on I've mentioned above instead of the on you currently use and see if that makes a difference.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    bert_w is offline Junior Member
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    PDF is now prompted but OO still says save only.

    Only problem with PDF fix is having to get all users to install it.

    The one I had installed is the official Adobe plugin and the problem is Zimbra does not reference either the Adobe or Add on you posted the OS is taking over?

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