[SOLVED] Upgrade from 5.0.11 to 5.0.12: UPGRADE FAILED - exiting

[lars_BE]

hi,

my upgrade seems to fail because of "too many connections". anyone had the same issue ?

greetings, Lars.




**********************************************

[zimbra@zimbra ~]$ df -k
Filesystem 1K-blocks Used Available Use% Mounted on
/dev/mapper/VolGroup00-LogVol00
49445168 3537252 43396252 8% /
/dev/sda1 101086 39166 56701 41% /boot
none 517292 0 517292 0% /dev/shm
/dev/mapper/VolGroup00-LV02
56766780 48003448 5879748 90% /opt/zimbra
/dev/mapper/data-lvdata
103208224 45480968 52484584 47% /opt/data
//storage-01/zimbra 230580224 100122624 130457600 44% /mnt/zpoint
[zimbra@zimbra ~]$ logout

[root@zimbra zcs-5.0.12]# ./install.sh

Operations logged to /tmp/install.log.4798
Checking for existing installation...
zimbra-ldap...FOUND zimbra-ldap-5.0.11_GA_2696
zimbra-logger...FOUND zimbra-logger-5.0.11_GA_2696
zimbra-mta...FOUND zimbra-mta-5.0.11_GA_2696
zimbra-snmp...FOUND zimbra-snmp-5.0.11_GA_2696
zimbra-store...FOUND zimbra-store-5.0.11_GA_2696
zimbra-apache...FOUND zimbra-apache-5.0.11_GA_2696
zimbra-spell...FOUND zimbra-spell-5.0.11_GA_2696
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-convertd...NOT FOUND
zimbra-cluster...NOT FOUND
zimbra-core...FOUND zimbra-core-5.0.11_GA_2696
ZCS upgrade from 5.0.11 to 5.0.12 will be performed.
Checking for available license file...
Current Users=110 Licensed Users=150

Saving existing configuration file to /opt/zimbra/.saveconfig


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
http://www.zimbra.com/license/zimbra...al_license.pdf


Press Return to continue

Checking for prerequisites...
FOUND: NPTL
FOUND: sudo-1.6.7p5-30.1.3
FOUND: libidn-0.5.6-1
FOUND: fetchmail-6.2.5-6.0.1
FOUND: gmp-4.1.4-3
FOUND: compat-libstdc++-296-2.96-132.7.2
FOUND: compat-libstdc++-33-3.2.3-47.3
FOUND: libtool-libs-1.5.6-4
FOUND: /usr/lib/libstdc++.so.5
Checking for suggested prerequisites...
FOUND: perl-5.8.5
Prerequisite check complete.
Checking current number of databases...
Checking for a recent backup

Do you want to verify message store database integrity? [Y] n

Checking for installable packages

Found zimbra-core
Found zimbra-ldap
Found zimbra-logger
Found zimbra-mta
Found zimbra-snmp
Found zimbra-store
Found zimbra-apache
Found zimbra-spell
Found zimbra-proxy
Found zimbra-archiving
Found zimbra-convertd
Found zimbra-cluster


The Zimbra Collaboration Suite appears already to be installed.
It can be upgraded with no effect on existing accounts,
or the current installation can be completely removed prior
to installation for a clean install.

Do you wish to upgrade? [Y]

Select the packages to install
Upgrading zimbra-core
Upgrading zimbra-ldap
Upgrading zimbra-logger
Upgrading zimbra-mta
Upgrading zimbra-snmp
Upgrading zimbra-store
Upgrading zimbra-apache
Upgrading zimbra-spell

Install zimbra-proxy [N]

Install zimbra-archiving [N]

Install zimbra-convertd [N]
Checking required space for zimbra-core
checking space for zimbra-store

Installing:
zimbra-core
zimbra-ldap
zimbra-logger
zimbra-mta
zimbra-snmp
zimbra-store
zimbra-apache
zimbra-spell

The system will be modified. Continue? [N] y

Shutting down zimbra mail

Backing up the ldap database...done.

Removing existing packages

zimbra-ldap...done
zimbra-logger...done
zimbra-mta...done
zimbra-snmp...done
zimbra-store...done
zimbra-spell...done
zimbra-apache...done
zimbra-core...done

Removing deployed webapp directories
Installing packages

zimbra-core......zimbra-core-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done
zimbra-ldap......zimbra-ldap-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done
zimbra-logger......zimbra-logger-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done
zimbra-mta......zimbra-mta-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done
zimbra-snmp......zimbra-snmp-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done
zimbra-store......zimbra-store-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done
zimbra-apache......zimbra-apache-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done
zimbra-spell......zimbra-spell-5.0.12_GA_2790.RHEL4-20090126014130.i386.rpm...done

Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
HOSTNAME=zimbra.arbinet.arbitrage.be
LDAPHOST=zimbra.arbinet.arbitrage.be
LDAPPORT=389
SNMPTRAPHOST=zimbra.arbinet.arbitrage.be
SMTPSOURCE=admin@zimbra.arbinet.arbitrage.be
SMTPDEST=admin@zimbra.arbinet.arbitrage.be
SNMPNOTIFY=yes
SMTPNOTIFY=yes
LDAPROOTPW=xxx
LDAPZIMBRAPW=xxx
LDAPPOSTPW=xxx
LDAPREPPW=xxx
LDAPAMAVISPW=xxx
LDAPNGINXPW=xxx
Restoring existing configuration file from /opt/zimbra/.saveconfig/config.save...done
Operations logged to /tmp/zmsetup.01292009-100321.log
Starting ldap...done.
Setting defaults...done.
Upgrading from 5.0.11_GA_2696 to 5.0.12_GA_2790
Stopping zimbra services
Verifying /opt/zimbra/conf/my.cnf
Starting mysql
Starting logger mysql
ERROR 1040 (08004): Too many connections
This appears to be 5.0.11_GA
Redolog Version: 1.23 New Redolog Version: 1.23
Backup Version: 7.1 New Backup Version: 7.1
Stopping mysql
An upgrade of the logger schema is necessary from version 0
Running /opt/zimbra/libexec/scripts/migrateLogger1-index.pl
Thu Jan 29 10:04:38 2009: Adding Indices
ERROR 1040 (08004): Too many connections
Running /opt/zimbra/libexec/scripts/migrateLogger2-config.pl
Thu Jan 29 10:04:40 2009: Adding Config
ERROR 1040 (08004): Too many connections
ERROR 1040 (08004): Too many connections
Running /opt/zimbra/libexec/scripts/migrateLogger3-diskindex.pl
ERROR 1040 (08004): Too many connections
Thu Jan 29 10:04:43 2009: Schema version mismatch. Expected version 2. Version in the database is 0.

Script failed with code 1 - exiting
UPGRADE FAILED - exiting
[root@zimbra zcs-5.0.12]#

[uxbod]

Shutdown ZCS and then check for any old processes and kill them off

ps aux | grep zimbra

. This is due to a issue with zmlogger in 5.0.11 which has been fixed in 5.0.12. Once all processes have been cleared up you should be able to perform a upgrade. Please ensure though you have a valid backup just in case!

[lars_BE]

thank you Uxbod for the fast reply. you gave me the solution.

with kind regards, Lars.

[nusuga]

Originally Posted by lars_BE

thank you Uxbod for the fast reply. you gave me the solution.

with kind regards, Lars.

Hi I am installing zimbra 6.0.4. which shows the following contents:
debian:/tmp/zcs-6.0.4_GA_2038.DEBIAN5.20091214191015# ./install.sh



Operations logged to /tmp/install.log.2930

Checking for existing installation...

zimbra-ldap...FOUND zimbra-ldap-6.0.4_GA_2038.DEBIAN5

zimbra-logger...FOUND zimbra-logger-6.0.4_GA_2038.DEBIAN5

zimbra-mta...FOUND zimbra-mta-6.0.4_GA_2038.DEBIAN5

zimbra-snmp...FOUND zimbra-snmp-6.0.4_GA_2038.DEBIAN5

zimbra-store...FOUND zimbra-store-6.0.4_GA_2038.DEBIAN5

zimbra-apache...FOUND zimbra-apache-6.0.4_GA_2038.DEBIAN5

zimbra-spell...FOUND zimbra-spell-6.0.4_GA_2038.DEBIAN5

zimbra-convertd...NOT FOUND

zimbra-memcached...FOUND zimbra-memcached-6.0.4_GA_2038.DEBIAN5

zimbra-proxy...NOT FOUND

zimbra-archiving...NOT FOUND

zimbra-cluster...NOT FOUND

zimbra-core...FOUND zimbra-core-6.0.4_GA_2038.DEBIAN5

ZCS upgrade from 6.0.4 to 6.0.4 will be performed.



Saving existing configuration file to /opt/zimbra/.saveconfig





PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.

ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU

FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING

THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY

THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS

AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.



License Terms for the Zimbra Collaboration Suite:

Zimbra - Zimbra Public End-User License Agreement, Version 2.1





Press Return to continue



Checking for prerequisites...

FOUND: NPTL

FOUND: sudo-1.6.9p17-2

FOUND: libidn11-1.8+20080606-1

FOUND: libpcre3-7.6-2.1

FOUND: libgmp3c2-2:4.2.2+dfsg-3

FOUND: libexpat1-2.0.1-4+lenny2

FOUND: libstdc++6-4.3.2-1.1

FOUND: libstdc++5-1:3.3.6-18

Checking for suggested prerequisites...

FOUND: perl-5.10.0

FOUND: sysstat

Prerequisite check complete.

Checking current number of databases...



Do you want to verify message store database integrity? [Y] n



Checking for installable packages



Found zimbra-core

Found zimbra-ldap

Found zimbra-logger

Found zimbra-mta

Found zimbra-snmp

Found zimbra-store

Found zimbra-apache

Found zimbra-spell

Found zimbra-memcached

Found zimbra-proxy





The Zimbra Collaboration Suite appears already to be installed.

It can be upgraded with no effect on existing accounts,

or the current installation can be completely removed prior

to installation for a clean install.



Do you wish to upgrade? [Y] y



Select the packages to install

Upgrading zimbra-core

Upgrading zimbra-ldap

Upgrading zimbra-logger

Upgrading zimbra-mta

Upgrading zimbra-snmp

Upgrading zimbra-store

Upgrading zimbra-apache

Upgrading zimbra-spell

Upgrading zimbra-memcached



Install zimbra-proxy [N] n

Checking required space for zimbra-core

checking space for zimbra-store



Installing:

zimbra-core

zimbra-ldap

zimbra-logger

zimbra-mta

zimbra-snmp

zimbra-store

zimbra-apache

zimbra-spell

zimbra-memcached



The system will be modified. Continue? [N] y



Shutting down zimbra mail



Backing up the ldap database...done.



Removing existing packages



zimbra-ldap...done

zimbra-logger...done

zimbra-mta...done

zimbra-snmp...done

zimbra-store...done

zimbra-spell...done

zimbra-memcached...done

zimbra-apache...done

zimbra-core...done



Removing deployed webapp directories

Installing packages



zimbra-core......zimbra-core_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-ldap......zimbra-ldap_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-logger......zimbra-logger_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-mta......zimbra-mta_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-snmp......zimbra-snmp_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-store......zimbra-store_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-apache......zimbra-apache_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-spell......zimbra-spell_6.0.4_GA_2038.DEBIAN5_i386.deb...done

zimbra-memcached......zimbra-memcached_6.0.4_GA_2038.DEBIAN5_i386.deb...done



Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save

HOSTNAME=localhost

LDAPHOST=

LDAPPORT=

SNMPTRAPHOST=

SMTPSOURCE=

SMTPDEST=

SNMPNOTIFY=0

SMTPNOTIFY=0

LDAPROOTPW=zimbra

LDAPZIMBRAPW=zimbra

LDAPPOSTPW=zmpostfix

LDAPREPPW=zmreplica

LDAPAMAVISPW=zmamavis

LDAPNGINXPW=zmnginx

Restoring existing configuration file from /opt/zimbra/.saveconfig/localconfig.xml...done

Operations logged to /tmp/zmsetup.12262009-072011.log

Upgrading from to 6.0.4_GA_2038

Stopping zimbra services...failed. exiting.

UPGRADE FAILED - exiting.


------------------
after installation of the packages it generates this error:

Upgrading from to 6.0.4_GA_2038

Stopping zimbra services...failed. exiting.

UPGRADE FAILED - exiting.
................
and no zimbra services rises:

zimbra@debian:/$ zmcontrol start
Host localhost
Unable to determine enabled services from ldap.
Unable to determine enabled services. Cache is out of date or doesn't exist.
.............

Please help me!!! thanks

[cuenco]

I have the same errors when upgrading from 5.0.9 to 6.0.5

root@colab:~# cat /tmp/zmsetup.02152010-235438.log
Mon Feb 15 23:54:38 2010 Operations logged to /tmp/zmsetup.02152010-235438.log
Mon Feb 15 23:54:38 2010 *** Running as zimbra user: /opt/zimbra/libexec/zmldapschema 2>/dev/null
Looking for LDAP installation...succeeded
Installing core schema...
Installing cosine schema...
Installing inetOrgPerson schema...
Installing zimbra schema...
Installing amavis schema...
Mon Feb 15 23:54:39 2010 Upgrading from 5.0.9_GA_2533 to 6.0.5_GA_2213
Mon Feb 15 23:54:39 2010 Stopping zimbra services...
Mon Feb 15 23:54:39 2010 *** Running as zimbra user: /opt/zimbra/bin/zmcontrol stop
Host colab.sinc.us
Stopping stats...
Session terminated, killing shell... ...killed.
Mon Feb 15 23:54:43 2010 failed. exiting.
Mon Feb 15 23:54:43 2010 UPGRADE FAILED - exiting.

Can't even downgrade, because it assumes that current version is 6.0.5

zimbra@colab:~$ zmcontrol -v


Release 6.0.5_GA_2213.UBUNTU6 UBUNTU6 NETWORK edition.

Any hints?

[tonster]

Did you kill any zmlogger processes that were still hanging around?

[tonster]

Tried to email you from support, however your email server is rejecting email with relay access denied messages. Check your open case in the support portal for details and to respond to us and we can see how we can help you get this working.

[cuenco]

zimbra@colab:~$ zmloggerctl stop
Stopping logswatch...logswatch is not running.
zimbra@colab:~$ zmlogswatchctl stop
Stopping logswatch...logswatch is not running.
zimbra@colab:~$

But that's a bit strange:

zimbra@colab:~$ zmcontrol stop
Host colab.sinc.us
Stopping stats...Terminated
zimbra@colab:~$