Wrong number of used accounts

[carlopires]

Version: zcs-NETWORK-5.0.11_GA_2695.UBUNTU8.20081117023350.tgz

How zimbra calc accounts used? I have only 8 accounts but on admin/global config/license it display 11 accounts used.

Due to license limit by accounts I'd like to know also:
* Is 2 spam training account included on calc of total accounts used ?
* Is alternative names counted too?

Could someone explain this in more detail?

[bdial]

have you tried doing a zmcontrol restart? I seem to recall a bug where it wasn't showing licenses freed when you delete people until it was restarted. or have you not deleted anyone and it's still like this?

[tictacbum]

zmcontrol restart worked. Zimbra version zcs-NETWORK-6.0.5 still has this bug

[phoenix]

This thread is almost two years old and you're running something older than the current release.

Originally Posted by tictacbum

zmcontrol restart worked. Zimbra version zcs-NETWORK-6.0.5 still has this bug

Which bug report does that relate to?

[tictacbum]

I guess it's this one:
Bug 24009 – deleted accounts don't update license count till server restart

I deleted an account and couldn't add a new one until I restarted zimbra, since it was complaining about max license users reached.

regards,
Lluís

[phoenix]

Originally Posted by tictacbum

I guess it's this one:
Bug 24009 – deleted accounts don't update license count till server restart

That would be the one, don't forget to add your vote to that bug report and raise a support case (if you like) to give it added weight.