Mail is being queued, not delivered!

[icepick94]

I am running ZCS 4.5.10GA. It works wonderfully! One issue:
All mail from a certain domain is being queued and not delivered. It is sitting in the incoming que. I have added the domain to all the whitelists and the av bypass list. No luck, it still sits there. Here is the actual error:

Sender: jkimbal@problemdomain.com
From Host: outbound.mse79.exchange.com
From domain: problemdomain.com
From IP: 205.160.233.200
Recipients: bob@mydomain.com;jake@mydomain.com
To domain: mydomain.com
Content-filter:smtp-amavis:[127.0.0.1]:10024
Size: 0
Reason: undefined

Any idea on why all mail from problemdomain.com are being queued?

(Names have been changed to protect the innocent!)
I used this article as a basis to add the domain to the whitelists and the anti-virus bypass:
Improving Anti-spam system - Zimbra :: Wiki

Thanks!!

[icepick94]

I have a client crawling up my a**. I cannot seem to get this one domain to just deliver. I don't care anymore about the spam filter or antivirus. I just need to get my Zimbra server to deliver this damn domain's mail. PLEASE SOMEBODY!! Give me a hand here. How do I tell ZImbra to just forget queueing the mail and just deliver it?????


Why is this so hard? Why is it so hard to tell Zimbra not to filter, touch, molest all the mail from this domain and just deliver it!!!

Help!

[travisb]

Post your zimbra.log and mailbox.log files so we can see some details. Is it filtering this domain for all messages sent to all email accounts on your server or just a specific user? If it's just a specific user disable their mail filters and see if it starts to come in.

[icepick94]

Here is the deal. All messages from wellhead.com just sit in the incoming queue. Some may be delivered 24 hours later. Some just never go out of the incoming que. They are not being deferred.
I need the domain 'wellhead.com' to just be delivered. I don't even want spam filtering or AV to check, touch, breath on any mails from this domain. I'll happily just trust all mail from these guys. How do I tell Zimbra to just bypass all the spam filteirng and AV on this one domain?

How do I get my log files off the box? Can I attach them to an email from the command line?

[travisb]

You'll need to have ssh access to the box.

grep 'wellhead.com' /var/log/zimbra.log

mailbox.log is located /opt/zimbra/log/mailbox.log

Not sure how to turn off spam filtering per domain.

[icepick94]

Mailbox.log has nothing in it that has 'wellhead.com'. As you can see from the zimbra.log, all mail from wellhead.com is being queued. I don't know why. I just want it delivered.

Thank you very much for the help so far!

The Zimbra log output that has been filtered for 'wellhead.com' is below:

[75.18.153.214] [75.18.153.214] <kgraves@ttsconstruction.com> -> <lotterbeck@ttsconstruction.com>,<nhoward@ttsconst ruction.com>,<rwynn@ttsconstruction.com>,<tevans@t tsconstruction.com>,<jmeyer@wellhead.com>,<rdaughe rty@wellhead.com>,<ttinucci@wellhead.com>, Message-ID: <!~!UENERkVCMDkAAQACAAAAAAAAAAAAAAAAABgAAAAAAAAAnJ ZVoTjiJkyH2Xe1MEPzfMKAAAAQAAAA5nC8DzhkHkeo/6koKkHLOQEAAAAA@ttsconstruction.com>, mail_id: wQpv5Pq8dz2O, Hits: -2.295, size: 53894, queued_as: 12A891608843, 6053 ms
Jan 21 08:35:38 zcs postfix/smtp[14780]: B32821608676: to=<jmeyer@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=sent (250 Ok: queued as 12A891608843)
Jan 21 08:35:38 zcs postfix/smtp[14780]: B32821608676: to=<rdaugherty@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=sent (250 Ok: queued as 12A891608843)
Jan 21 08:35:38 zcs postfix/smtp[14780]: B32821608676: to=<ttinucci@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=sent (250 Ok: queued as 12A891608843)
Jan 21 08:35:40 zcs postfix/smtp[15364]: 12A891608843: to=<jmeyer@wellhead.com>, relay=wellhead.com.inbound10.mxlogicmx.net[208.65.145.3], delay=2, status=sent (250 Backend Replied [ade47794.3090176912.236266.00-020.p01c12m047.mxlogic.net]: .6.0 <!~!UENERkVCMDkAA (Mode: normal))
Jan 21 08:35:40 zcs postfix/smtp[15364]: 12A891608843: to=<rdaugherty@wellhead.com>, relay=wellhead.com.inbound10.mxlogicmx.net[208.65.145.3], delay=2, status=sent (250 Backend Replied [ade47794.3090176912.236266.00-020.p01c12m047.mxlogic.net]: .6.0 <!~!UENERkVCMDkAA (Mode: normal))
Jan 21 08:35:40 zcs postfix/smtp[15364]: 12A891608843: to=<ttinucci@wellhead.com>, relay=wellhead.com.inbound10.mxlogicmx.net[208.65.145.3], delay=2, status=sent (250 Backend Replied [ade47794.3090176912.236266.00-020.p01c12m047.mxlogic.net]: .6.0 <!~!UENERkVCMDkAA (Mode: normal))
Jan 21 08:47:54 zcs amavis[4963]: (04963-11) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090120T225958-04963: <tevans@ttsconstruction.com> -> <kgraves@ttsconstruction.com>,<lotterbeck@ttsconst ruction.com>,<nhoward@ttsconstruction.com>,<rwynn@ ttsconstruction.com>,<jmeyer@wellhead.com>,<rdaugh erty@wellhead.com>,<ttinucci@wellhead.com> SIZE=8884 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Wed, 21 Jan 2009 08:47:54 -0800 (PST)
Jan 21 08:47:54 zcs amavis[4963]: (04963-11) Checking: KDcy4uRRf1kM [174.145.75.44] <tevans@ttsconstruction.com> -> <kgraves@ttsconstruction.com>,<lotterbeck@ttsconst ruction.com>,<nhoward@ttsconstruction.com>,<rwynn@ ttsconstruction.com>,<jmeyer@wellhead.com>,<rdaugh erty@wellhead.com>,<ttinucci@wellhead.com>
Jan 21 08:48:00 zcs amavis[4963]: (04963-11) FWD via SMTP: <tevans@ttsconstruction.com> -> <kgraves@ttsconstruction.com>,<lotterbeck@ttsconst ruction.com>,<nhoward@ttsconstruction.com>,<rwynn@ ttsconstruction.com>,<jmeyer@wellhead.com>,<rdaugh erty@wellhead.com>,<ttinucci@wellhead.com>,BODY=7B IT 250 2.6.0 Ok, id=04963-11, from MTA([127.0.0.1]:10025): 250 Ok: queued as C08821608842
Jan 21 08:48:00 zcs amavis[4963]: (04963-11) Passed CLEAN, [174.145.75.44] [174.145.75.44] <tevans@ttsconstruction.com> -> <kgraves@ttsconstruction.com>,<lotterbeck@ttsconst ruction.com>,<nhoward@ttsconstruction.com>,<rwynn@ ttsconstruction.com>,<jmeyer@wellhead.com>,<rdaugh erty@wellhead.com>,<ttinucci@wellhead.com>, Message-ID: <001601c97be7$fed4f1c0$fc7ed540$@com>, mail_id: KDcy4uRRf1kM, Hits: -0.648, size: 8882, queued_as: C08821608842, 6157 ms
Jan 21 08:48:00 zcs postfix/smtp[14780]: 1DE041608676: to=<jmeyer@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=7, status=sent (250 Ok: queued as C08821608842)
Jan 21 08:48:00 zcs postfix/smtp[14780]: 1DE041608676: to=<rdaugherty@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=7, status=sent (250 Ok: queued as C08821608842)
Jan 21 08:48:00 zcs postfix/smtp[14780]: 1DE041608676: to=<ttinucci@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=7, status=sent (250 Ok: queued as C08821608842)
Jan 21 08:48:07 zcs postfix/smtp[18885]: C08821608842: to=<jmeyer@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.3], delay=7, status=sent (250 Backend Replied [0c157794.3089259408.57007.00-040.p01c11m101.mxlogic.net]: .6.0 <001601c97be7$fed4 (Mode: normal))
Jan 21 08:48:07 zcs postfix/smtp[18885]: C08821608842: to=<rdaugherty@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.3], delay=7, status=sent (250 Backend Replied [0c157794.3089259408.57007.00-040.p01c11m101.mxlogic.net]: .6.0 <001601c97be7$fed4 (Mode: normal))
Jan 21 08:48:07 zcs postfix/smtp[18885]: C08821608842: to=<ttinucci@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.3], delay=7, status=sent (250 Backend Replied [0c157794.3089259408.57007.00-040.p01c11m101.mxlogic.net]: .6.0 <001601c97be7$fed4 (Mode: normal))
Jan 21 09:55:00 zcs postfix/qmgr[5699]: BAC261608676: from=<jzapata@wellhead.com>, size=22180, nrcpt=1 (queue active)
Jan 21 09:55:00 zcs amavis[4969]: (04969-12) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090121T073236-04969: <jzapata@wellhead.com> -> <cbowen@ttsconstruction.com> SIZE=22180 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <cbowen@ttsconstruction.com>; Wed, 21 Jan 2009 09:55:00 -0800 (PST)
Jan 21 09:55:00 zcs amavis[4969]: (04969-12) Checking: r8ly7TWv8aav [69.25.50.234] <jzapata@wellhead.com> -> <cbowen@ttsconstruction.com>
Jan 21 09:55:00 zcs postfix/qmgr[5699]: B3FE51608842: from=<rdaugherty@wellhead.com>, size=1783, nrcpt=1 (queue active)
Jan 21 09:55:00 zcs amavis[13057]: (13057-02) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090121T095448-13057: <rdaugherty@wellhead.com> -> <kgraves@ttsconstruction.com> SIZE=1783 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <kgraves@ttsconstruction.com>; Wed, 21 Jan 2009 09:55:00 -0800 (PST)
Jan 21 09:55:00 zcs amavis[13057]: (13057-02) Checking: nVq4uWc1p17p [69.25.50.234] <rdaugherty@wellhead.com> -> <kgraves@ttsconstruction.com>
Jan 21 09:55:01 zcs postfix/qmgr[5699]: 2F2EF1608843: from=<pcummins@wellhead.com>, size=12586, nrcpt=1 (queue active)
Jan 21 09:55:02 zcs amavis[5825]: (05825-06) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090121T092857-05825: <pcummins@wellhead.com> -> <rwynn@ttsconstruction.com> SIZE=12586 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <rwynn@ttsconstruction.com>; Wed, 21 Jan 2009 09:55:01 -0800 (PST)
Jan 21 09:55:02 zcs amavis[5825]: (05825-06) Checking: yyHlHh4qe1-r [69.25.50.234] <pcummins@wellhead.com> -> <rwynn@ttsconstruction.com>
Jan 21 09:55:02 zcs postfix/qmgr[5699]: 848A91608844: from=<ttinucci@wellhead.com>, size=1776, nrcpt=1 (queue active)
Jan 21 09:55:02 zcs amavis[4964]: (04964-02) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090121T072828-04964: <ttinucci@wellhead.com> -> <kgraves@ttsconstruction.com> SIZE=1776 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <kgraves@ttsconstruction.com>; Wed, 21 Jan 2009 09:55:02 -0800 (PST)
Jan 21 09:55:02 zcs amavis[4964]: (04964-02) Checking: B+rKhNxATReZ [69.25.50.234] <ttinucci@wellhead.com> -> <kgraves@ttsconstruction.com>
Jan 21 09:55:07 zcs postfix/qmgr[5699]: BA1C51608846: from=<jzapata@wellhead.com>, size=22646, nrcpt=1 (queue active)
Jan 21 09:55:07 zcs amavis[4969]: (04969-12) FWD via SMTP: <jzapata@wellhead.com> -> <cbowen@ttsconstruction.com>,BODY=7BIT 250 2.6.0 Ok, id=04969-12, from MTA([127.0.0.1]:10025): 250 Ok: queued as BA1C51608846
Jan 21 09:55:07 zcs amavis[4969]: (04969-12) Passed CLEAN, [69.25.50.234] [69.25.50.234] <jzapata@wellhead.com> -> <cbowen@ttsconstruction.com>, Message-ID: <6449E9F33E1A264FA0CB5AFC8A683A64728042@mse6be2.MS E6.EXCHANGE.MS>, mail_id: r8ly7TWv8aav, Hits: -107.586, size: 22179, queued_as: BA1C51608846, 7373 ms
Jan 21 09:55:08 zcs postfix/qmgr[5699]: 05A221608847: from=<rdaugherty@wellhead.com>, size=2251, nrcpt=1 (queue active)
Jan 21 09:55:08 zcs amavis[13057]: (13057-02) FWD via SMTP: <rdaugherty@wellhead.com> -> <kgraves@ttsconstruction.com>,BODY=7BIT 250 2.6.0 Ok, id=13057-02, from MTA([127.0.0.1]:10025): 250 Ok: queued as 05A221608847
Jan 21 09:55:08 zcs amavis[13057]: (13057-02) Passed CLEAN, [69.25.50.234] [69.25.50.234] <rdaugherty@wellhead.com> -> <kgraves@ttsconstruction.com>, Message-ID: <6449E9F33E1A264FA0CB5AFC8A683A647CE7E3@mse6be2.MS E6.EXCHANGE.MS>, mail_id: nVq4uWc1p17p, Hits: -107.477, size: 1782, queued_as: 05A221608847, 7138 ms
Jan 21 09:55:08 zcs postfix/qmgr[5699]: 5EA9A1608842: from=<pcummins@wellhead.com>, size=13050, nrcpt=1 (queue active)
Jan 21 09:55:08 zcs amavis[5825]: (05825-06) FWD via SMTP: <pcummins@wellhead.com> -> <rwynn@ttsconstruction.com>,BODY=7BIT 250 2.6.0 Ok, id=05825-06, from MTA([127.0.0.1]:10025): 250 Ok: queued as 5EA9A1608842
Jan 21 09:55:08 zcs amavis[5825]: (05825-06) Passed CLEAN, [69.25.50.234] [69.25.50.234] <pcummins@wellhead.com> -> <rwynn@ttsconstruction.com>, Message-ID: <6449E9F33E1A264FA0CB5AFC8A683A647CE88B@mse6be2.MS E6.EXCHANGE.MS>, mail_id: yyHlHh4qe1-r, Hits: -107.564, size: 12586, queued_as: 5EA9A1608842, 6414 ms
Jan 21 09:55:08 zcs postfix/qmgr[5699]: DF43E1608842: from=<ttinucci@wellhead.com>, size=2244, nrcpt=1 (queue active)
Jan 21 09:55:08 zcs amavis[4964]: (04964-02) FWD via SMTP: <ttinucci@wellhead.com> -> <kgraves@ttsconstruction.com>,BODY=7BIT 250 2.6.0 Ok, id=04964-02, from MTA([127.0.0.1]:10025): 250 Ok: queued as DF43E1608842
Jan 21 09:55:08 zcs amavis[4964]: (04964-02) Passed CLEAN, [69.25.50.234] [69.25.50.234] <ttinucci@wellhead.com> -> <kgraves@ttsconstruction.com>, Message-ID: <6449E9F33E1A264FA0CB5AFC8A683A647CE82B@mse6be2.MS E6.EXCHANGE.MS>, mail_id: B+rKhNxATReZ, Hits: -107.586, size: 1775, queued_as: DF43E1608842, 6202 ms
Jan 21 09:57:07 zcs amavis[4969]: (04969-14) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090121T073236-04969: <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com> SIZE=2533 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <jzapata@wellhead.com>; Wed, 21 Jan 2009 09:57:07 -0800 (PST)
Jan 21 09:57:07 zcs amavis[4969]: (04969-14) Checking: 0hr3fd9qMTeI [75.18.153.214] <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com>
Jan 21 09:57:08 zcs amavis[4966]: (04966-15) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090121T071432-04966: <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com> SIZE=23829 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP for <jzapata@wellhead.com>; Wed, 21 Jan 2009 09:57:08 -0800 (PST)
Jan 21 09:57:08 zcs amavis[4966]: (04966-15) Checking: cmN58TsRib09 [75.18.153.214] <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com>
Jan 21 09:57:13 zcs amavis[4969]: (04969-14) FWD via SMTP: <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com>,BODY=7BIT 250 2.6.0 Ok, id=04969-14, from MTA([127.0.0.1]:10025): 250 Ok: queued as 9D25A1608843
Jan 21 09:57:13 zcs amavis[4969]: (04969-14) Passed CLEAN, [75.18.153.214] [75.18.153.214] <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com>, Message-ID: <000301c97bf1$ad9333d0$1b00a8c0@TTSCons.local>, mail_id: 0hr3fd9qMTeI, Hits: -0.745, size: 2533, queued_as: 9D25A1608843, 5901 ms
Jan 21 09:57:13 zcs postfix/smtp[14602]: 8B95E1608676: to=<jzapata@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=6, status=sent (250 Ok: queued as 9D25A1608843)
Jan 21 09:57:14 zcs amavis[4966]: (04966-15) FWD via SMTP: <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com>,BODY=7BIT 250 2.6.0 Ok, id=04966-15, from MTA([127.0.0.1]:10025): 250 Ok: queued as 89A0B1608676
Jan 21 09:57:14 zcs amavis[4966]: (04966-15) Passed CLEAN, [75.18.153.214] [75.18.153.214] <cbowen@ttsconstruction.com> -> <jzapata@wellhead.com>, Message-ID: <000a01c97bf1$add12730$1b00a8c0@TTSCons.local>, mail_id: cmN58TsRib09, Hits: -0.745, size: 23828, queued_as: 89A0B1608676, 6033 ms
Jan 21 09:57:14 zcs postfix/smtp[14597]: 0164F1608842: to=<jzapata@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=7, status=sent (250 Ok: queued as 89A0B1608676)
Jan 21 09:57:16 zcs postfix/smtp[15226]: 89A0B1608676: to=<jzapata@wellhead.com>, relay=wellhead.com.inbound10.mxlogicmx.net[208.65.145.3], delay=2, status=sent (250 Backend Replied [af167794.3089140624.23511.00-041.p01c12m045.mxlogic.net]: .6.0 <000a01c97bf1$add1 (Mode: normal))
Jan 21 09:57:19 zcs postfix/smtp[14615]: 9D25A1608843: to=<jzapata@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.2], delay=6, status=sent (250 Backend Replied [df167794.3090357136.66029.00-072.p01c11m012.mxlogic.net]: .6.0 <000301c97bf1$ad93 (Mode: normal))
Jan 21 10:22:01 zcs amavis[5825]: (05825-08) ESMTP::10024 /opt/zimbra/amavisd/tmp/amavis-20090121T092857-05825: <cbowen@ttsconstruction.com> -> <lotterbeck@ttsconstruction.com>,<arobertson@wellh ead.com>,<jbrown@wellhead.com>,<mleedom@wellhead.c om>,<msnoda@wellhead.com> SIZE=70336 Received: from zcs.sitediscovery.com ([127.0.0.1]) by localhost (zcs.sitediscovery.com [127.0.0.1]) (amavisd-new, port 10024) with ESMTP; Wed, 21 Jan 2009 10:22:01 -0800 (PST)
Jan 21 10:22:01 zcs amavis[5825]: (05825-08) Checking: YNnhNCMJWnFR [75.18.153.214] <cbowen@ttsconstruction.com> -> <lotterbeck@ttsconstruction.com>,<arobertson@wellh ead.com>,<jbrown@wellhead.com>,<mleedom@wellhead.c om>,<msnoda@wellhead.com>
Jan 21 10:22:07 zcs amavis[5825]: (05825-08) FWD via SMTP: <cbowen@ttsconstruction.com> -> <lotterbeck@ttsconstruction.com>,<arobertson@wellh ead.com>,<jbrown@wellhead.com>,<mleedom@wellhead.c om>,<msnoda@wellhead.com>,BODY=7BIT 250 2.6.0 Ok, id=05825-08, from MTA([127.0.0.1]:10025): 250 Ok: queued as 75CED1608676
Jan 21 10:22:07 zcs amavis[5825]: (05825-08) Passed CLEAN, [75.18.153.214] [75.18.153.214] <cbowen@ttsconstruction.com> -> <lotterbeck@ttsconstruction.com>,<arobertson@wellh ead.com>,<jbrown@wellhead.com>,<mleedom@wellhead.c om>,<msnoda@wellhead.com>, Message-ID: <001201c97bf5$27ee1c50$1b00a8c0@TTSCons.local>, mail_id: YNnhNCMJWnFR, Hits: -0.746, size: 70336, queued_as: 75CED1608676, 6117 ms
Jan 21 10:22:07 zcs postfix/smtp[30212]: F022A1608842: to=<arobertson@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=sent (250 Ok: queued as 75CED1608676)
Jan 21 10:22:07 zcs postfix/smtp[30212]: F022A1608842: to=<jbrown@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=sent (250 Ok: queued as 75CED1608676)
Jan 21 10:22:07 zcs postfix/smtp[30212]: F022A1608842: to=<mleedom@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=sent (250 Ok: queued as 75CED1608676)
Jan 21 10:22:07 zcs postfix/smtp[30212]: F022A1608842: to=<msnoda@wellhead.com>, relay=127.0.0.1[127.0.0.1], delay=8, status=sent (250 Ok: queued as 75CED1608676)
Jan 21 10:22:11 zcs postfix/smtp[30450]: 75CED1608676: to=<arobertson@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.3], delay=4, status=sent (250 Backend Replied [fc767794.3088219024.55833.00-115.p01c11m093.mxlogic.net]: .6.0 <001201c97bf5$27ee (Mode: normal))
Jan 21 10:22:11 zcs postfix/smtp[30450]: 75CED1608676: to=<jbrown@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.3], delay=4, status=sent (250 Backend Replied [fc767794.3088219024.55833.00-115.p01c11m093.mxlogic.net]: .6.0 <001201c97bf5$27ee (Mode: normal))
Jan 21 10:22:11 zcs postfix/smtp[30450]: 75CED1608676: to=<mleedom@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.3], delay=4, status=sent (250 Backend Replied [fc767794.3088219024.55833.00-115.p01c11m093.mxlogic.net]: .6.0 <001201c97bf5$27ee (Mode: normal))
Jan 21 10:22:11 zcs postfix/smtp[30450]: 75CED1608676: to=<msnoda@wellhead.com>, relay=wellhead.com.inbound10.mxlogic.net[208.65.144.3], delay=4, status=sent (250 Backend Replied [fc767794.3088219024.55833.00-115.p01c11m093.mxlogic.net]: .6.0 <001201c97bf5$27ee (Mode: normal))

[travisb]

Have you checked the users mail filters? It seems like they have a filter going on that's not allowing the messages to be delivered. Just uncheck all their filters and see what that does.

[icepick94]

Where are they located? The only filters I can enable or disable are in the admin console.

[travisb]

They'd be in the users mail account under mail filters. You'll have to login as them.

[icepick94]

Users have no filters defined. I unchecked all their local filters just to be sure. then I restarted the server. Still the mail for that domain sits in the incoming queue. If I had hair, I'd be pulling it out right about now!