Thanks for the responses...
In answer to the questions raised:
- Users logged into our network could access zimbra using either URL. In practice, most used the mail.ourdomain.com everywhere b/c they used a saved shortcut.
- DNS lookups were enabled before the upgrade and still are.
- We are using port mapping to go from the internet through our firewall to the zimbra server.
The zmlocalconfig is:
[zimbra@zimbra ~]$ zmlocalconfig
av_notify_user =
admin@zimbra.ourdomain.local
ldap_connect_pool_debug = false
ldap_connect_pool_initsize = 1
ldap_connect_pool_maxsize = 25
ldap_connect_pool_prefsize = 0
ldap_connect_pool_timeout = 120000
ldap_connect_timeout = 10000
ldap_host =
ldap_is_master = true
ldap_log_level = 0
ldap_master_url = ldap://zimbra.ourdomain.local:389
ldap_port =
ldap_root_password = *
ldap_url = ldap://zimbra.ourdomain.local
localized_msgs_directory = ${zimbra_home}/conf/msgs
logger_mysql_bind_address = localhost
logger_mysql_data_directory = ${zimbra_home}/logger/db/data
logger_mysql_directory = ${zimbra_home}/logger/mysql
logger_mysql_mycnf = ${zimbra_home}/conf/my.logger.cnf
logger_mysql_pidfile = ${zimbra_home}/logger/db/mysql.pid
logger_mysql_port = 7307
logger_mysql_socket = ${zimbra_home}/logger/db/mysql.sock
mysql_bind_address = localhost
mysql_data_directory = ${zimbra_db_directory}/data
mysql_directory = ${zimbra_home}/mysql
mysql_innodb_log_buffer_size = 8388608
mysql_innodb_log_file_size = 104857600
mysql_logger_root_password = *
mysql_memory_percent = 40
mysql_mycnf = ${zimbra_home}/conf/my.cnf
mysql_pidfile = ${zimbra_db_directory}/mysql.pid
mysql_port = 7306
mysql_read_buffer_size = 1048576
mysql_root_password = *
mysql_socket = ${zimbra_db_directory}/mysql.sock
mysql_sort_buffer_size = 1048576
mysql_table_cache = 500
nio_imap_enable = false
nio_imap_log_buffers = false
postfix_alias_maps = hash:/etc/aliases
postfix_broken_sasl_auth_clients = yes
postfix_command_directory = /opt/zimbra/postfix-${postfix_version}/sbin
postfix_daemon_directory = /opt/zimbra/postfix-${postfix_version}/libexec
postfix_header_checks = pcre:/opt/zimbra/conf/postfix_header_checks
postfix_mailq_path = /opt/zimbra/postfix-${postfix_version}/sbin/mailq
postfix_manpage_directory = /opt/zimbra/postfix-${postfix_version}/man
postfix_newaliases_path = /opt/zimbra/postfix-${postfix_version}/sbin/newaliases
postfix_queue_directory = /opt/zimbra/postfix-${postfix_version}/spool
postfix_sender_canonical_maps = ldap:/opt/zimbra/conf/ldap-scm.cf
postfix_sendmail_path = /opt/zimbra/postfix-${postfix_version}/sbin/sendmail
postfix_smtpd_client_restrictions = reject_unauth_pipelining
postfix_smtpd_data_restrictions = reject_unauth_pipelining
postfix_smtpd_helo_required = yes
postfix_smtpd_tls_cert_file = ${zimbra_home}/conf/smtpd.crt
postfix_smtpd_tls_key_file = ${zimbra_home}/conf/smtpd.key
postfix_smtpd_tls_loglevel = 3
postfix_transport_maps = ldap:/opt/zimbra/conf/ldap-transport.cf
postfix_version = 2.2.9
postfix_virtual_alias_domains = ldap://opt/zimbra/conf/ldap-vad.cf
postfix_virtual_alias_maps = ldap:/opt/zimbra/conf/ldap-vam.cf
postfix_virtual_mailbox_domains = ldap:/opt/zimbra/conf/ldap-vmd.cf
postfix_virtual_mailbox_maps = ldap:/opt/zimbra/conf/ldap-vmm.cf
postfix_virtual_transport = error
smtp_destination =
admin@zimbra.ourdomain.local
smtp_notify = yes
smtp_source =
admin@zimbra.ourdomain.local
snmp_notify = yes
snmp_trap_host = zimbra.ourdomain.local
ssl_allow_untrusted_certs = TRUE
stats_img_folder = ${zimbra_home}/zimbramon/rrdtool/work
tomcat_directory = ${zimbra_home}/tomcat
tomcat_java_heap_memory_percent = 30
tomcat_java_home = ${zimbra_java_home}
tomcat_java_options = -client -XX:NewRatio=2
tomcat_keystore = ${tomcat_directory}/conf/keystore
tomcat_pidfile = ${zimbra_log_directory}/tomcat.pid
wiki_enabled = false
wiki_user = wiki
zimbra_db_directory = ${zimbra_home}/db
zimbra_extension_directory = ${zimbra_home}/lib/ext
zimbra_gid = 501
zimbra_home = /opt/zimbra
zimbra_index_directory = ${zimbra_home}/index
zimbra_index_idle_flush_time = 600
zimbra_index_lru_size = 100
zimbra_index_max_uncommitted_operations = 200
zimbra_java_home = ${zimbra_home}/java
zimbra_ldap_password = *
zimbra_ldap_userdn = uid=zimbra,cn=admins,cn=zimbra
zimbra_log4j_properties = ${zimbra_home}/conf/log4j.properties
zimbra_log_directory = ${zimbra_home}/log
zimbra_logger_mysql_password = *
zimbra_mtareport_max_recipients = 50
zimbra_mtareport_max_senders = 50
zimbra_mysql_connector_maxActive = 16
zimbra_mysql_password = *
zimbra_mysql_user = zimbra
zimbra_server_hostname = zimbra.ourdomain.local
zimbra_spam_report_queue_size = 100
zimbra_store_directory = ${zimbra_home}/store
zimbra_store_sweeper_max_age = 480
zimbra_tmp_directory = /tmp/zimbra
zimbra_uid = 501
zimbra_user = zimbra
zimlet_directory = ${tomcat_directory}/webapps/service/zimlet
[zimbra@zimbra ~]$
The ?redirect=0 solves the problem of zimbra changing the URL from the "internet" URL to the "local" URL during logon. Still have the problem of not being able to send or receive mail.
I just double checked, and all services are running.
I'm stumped.
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3.1 Upgrade Problems 
Linear Mode
