Inbox Holds No Mail

[RIMAN]

kindly help me urgently. I just configured my first zimbra open source. everything works well but the inbox does not keep the mails.

The mails do come in because when i put a forwarding address, say to my yahoo mail box, it is forwaded. but no mail is seen in the inox of the zimbra.

please help.
Zimbra on centos

Moses Riman

[uxbod]

Welcome to the forums

Please check /var/log/zimbra.log and /opt/zimbra/log/mailbox.log for any error messages. You could also go to the Admin GUI and under accounts try re-indexing your mailbox to ensure nothing is corrupt. It would also help if you posted the output from

su - zimbra
zmcontrol -v
zmcontrol status

[RIMAN]

i have attached the log file.

[uxbod]

Ok, I think your DNS is setup incorrectly as you are getting deferred messages. So please post the following output

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes

Obviously please replace yourdomain with your actual one

[RIMAN]

sir, this box still operates on LAN only. I reoved the mx reading from our website so as it is, its a standalone box. i did this to allow us continue to get our webmails.

however, if you say so here are the requests.

[RIMAN]

Note. my real domain name is aptsecurities.com

here is /opt/zimbra/log/mailbox.log dont understnd a thing there. pardon me as iam new to this stuff

Moses

[RIMAN]

here is yet another infomation. i ran zmmsgtrace and got this

Message ID 1244162.01232299505427.JavaMail.root...cur ities.com
mosesr@aptsecurities.com -->
kabirur@aptsecurities.com
Recipient kabirur@aptsecurities.com
2009-01-18 18:25:07 - smtp.aptsecurities.com (193.238.30.27) --> smtp
2009-01-18 18:25:37 - smtp --> 127.0.0.1 (127.0.0.1) status sent
2009-01-18 18:25:37 Passed by amavisd on smtp (CLEAN) HITS: -1.271 in 29398 ms
2009-01-18 18:25:37 - localhost.localdomain (127.0.0.1) --> smtp
2009-01-18 18:25:41 - smtp --> none () status bounced
(Host or domain name not found. Name service error for name=smtp.aptsecurities.com type=A: Host not found)

Message ID 20050612.01232307051967.JavaMail.roo...cu rities.com
mosesr@aptsecurities.com -->
kabirur@aptsecurities.com
Recipient kabirur@aptsecurities.com
2009-01-18 20:30:53 - smtp.aptsecurities.com (193.238.30.27) --> smtp
2009-01-18 20:30:59 - smtp --> 127.0.0.1 (127.0.0.1) status sent
2009-01-18 20:30:59 Passed by amavisd on smtp (CLEAN) HITS: -1.226 in 5508 ms
2009-01-18 20:30:59 - localhost.localdomain (127.0.0.1) --> smtp
2009-01-18 20:31:02 - smtp --> none () status bounced
(Host or domain name not found. Name service error for name=smtp.aptsecurities.com type=A: Host not found)

[uxbod]

Even internally it has to have a valid MX and A record !

[RIMAN]

I still dont figure out what next to do. pls i need some one to help me fix this thing.


Moses

[uxbod]

Please post the information I asked for Your DNS setup is wrong somewhere so that needs to be fixed before email will start to flow.