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Old 01-15-2009, 11:59 AM
Elite Member
  
Posts: 337
Question Error with Documents on webmail
When I click on the "Documents" tab in the web interface, I get the following error:

Code:
HTTP ERROR: 500

system failure: wiki formatter failure

RequestURI=/service/home/jbrabander@tgw.com/Notebook
Caused by:

com.zimbra.common.service.ServiceException: system failure: wiki formatter failure
ExceptionId:btpool0-2198:1232049342447:8ff224201c89371d
Code:service.FAILURE
	at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
	at com.zimbra.cs.service.formatter.Formatter.updateClient(Formatter.java:275)
	at com.zimbra.cs.service.formatter.Formatter.format(Formatter.java:87)
	at com.zimbra.cs.service.UserServlet.doAuthGet(UserServlet.java:461)
	at com.zimbra.cs.service.UserServlet.doGet(UserServlet.java:374)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.Server.handle(Server.java:313)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
	at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:830)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Caused by: com.zimbra.cs.service.wiki.WikiServiceException: error: no such account wiki@andrew.tgw-ict.com
ExceptionId:btpool0-2198:1232049342447:8ff224201c89371d
Code:wiki.ERROR
	at com.zimbra.cs.service.wiki.WikiServiceException.ERROR(WikiServiceException.java:50)
	at com.zimbra.cs.wiki.Wiki.getDefaultWikiAccount(Wiki.java:463)
	at com.zimbra.cs.session.WikiSession.getInstance(WikiSession.java:38)
	at com.zimbra.cs.wiki.Wiki$WikiById.(Wiki.java:315)
	at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:537)
	at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:548)
	at com.zimbra.cs.service.formatter.WikiFormatter.getTemplate(WikiFormatter.java:122)
	at com.zimbra.cs.service.formatter.WikiFormatter.getTemplate(WikiFormatter.java:113)
	at com.zimbra.cs.service.formatter.WikiFormatter.handleWikiFolder(WikiFormatter.java:143)
	at com.zimbra.cs.service.formatter.WikiFormatter.formatCallback(WikiFormatter.java:230)
	at com.zimbra.cs.service.formatter.Formatter.format(Formatter.java:84)
	... 28 more

Caused by:

com.zimbra.cs.service.wiki.WikiServiceException: error: no such account wiki@andrew.tgw-ict.com
ExceptionId:btpool0-2198:1232049342447:8ff224201c89371d
Code:wiki.ERROR
	at com.zimbra.cs.service.wiki.WikiServiceException.ERROR(WikiServiceException.java:50)
	at com.zimbra.cs.wiki.Wiki.getDefaultWikiAccount(Wiki.java:463)
	at com.zimbra.cs.session.WikiSession.getInstance(WikiSession.java:38)
	at com.zimbra.cs.wiki.Wiki$WikiById.(Wiki.java:315)
	at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:537)
	at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:548)
	at com.zimbra.cs.service.formatter.WikiFormatter.getTemplate(WikiFormatter.java:122)
	at com.zimbra.cs.service.formatter.WikiFormatter.getTemplate(WikiFormatter.java:113)
	at com.zimbra.cs.service.formatter.WikiFormatter.handleWikiFolder(WikiFormatter.java:143)
	at com.zimbra.cs.service.formatter.WikiFormatter.formatCallback(WikiFormatter.java:230)
	at com.zimbra.cs.service.formatter.Formatter.format(Formatter.java:84)
	at com.zimbra.cs.service.UserServlet.doAuthGet(UserServlet.java:461)
	at com.zimbra.cs.service.UserServlet.doGet(UserServlet.java:374)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:189)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
	at org.mortbay.jetty.Server.handle(Server.java:313)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
	at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:830)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

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Any suggestions? The error information means little to me.
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