450 Helo command rejected: Host not found

[quietas]

Dec 23 15:28:55 mail postfix/smtpd[20184]: NOQUEUE: reject: RCPT from mail.incomingdomain.org[123.456.789.123]: 450 4.7.1 <hostxx.internalsubnet.incomingdomain.org>: Helo command rejected: Host not found; from=<person@commercialdomain.com> to=<myperson@mydomain.com> proto=ESMTP helo=<hostxx.internalsubnet.incomingdomain.org>

Above is the error I get in mail.log, details edited to protect the innocent.

The following are turned on in the global settings:

• Hostname in greeting violates RFC (reject_invalid_hostname)
• Client's IP address (reject_unknown_client)
• Hostname in greeting (reject_unknown_hostname)
• Sender's domain (reject_unknown_sender_domain)

The two FQDN options are off since so many people can't configure a DNS server correctly.

Anyway, is there a way I can allow matching domain.com type addresses through? All of a sudden recently (last couple weeks) this has been rather common.

[quietas]

Any ideas out there?

[godmod]

bump
same issue here

[yogg1]

The only thing you can do is to disable the "Hostname in greeting (reject_unknown_hostname)" option.

The better way would be to force the admin of the other company to configure his mailserver and DNS server corectly

yogg

[LMStone]

In our experience working with large mail servers over the years, there are too many large ISPs and other corporate systems configured not in strict compliance with the RFCs.

So, to avoid filtering out legitimate email ("false positives") in Zimbra, we find that on the Configuration > Global Settings section > MTA tab in the Console that the only Protocol Check which can be safely enabled is reject_non_fqdn_sender, and the only DNS Check which can be safely enabled is reject_unknown_sender_domain.

Enabling any other Protocol or DNS Checks will result in false positives and upset end users.

The good news is that a well-tuned anti-spam system will block all the garbage those additional Protocol and DNS Checks would have blocked, but without false positives.

Hope that helps,
Mark