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Thread: Report after changing hostname and renaming domain, with two minor problems

  1. #1
    Paolo Campanelli is offline Intermediate Member
    Join Date
    May 2007
    Location
    Fara in Sabina, Italy
    Posts
    15
    Rep Power
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    Default Report after changing hostname and renaming domain, with two minor problems

    Hi everybody,

    the company changed its name from abc to xyz. And we reflected the change in hostname of the server with Zimbra running and in the company domain in use into (Zimbra was setup with only the old domain to change, no others domain).

    We made these activities:
    - setup DNS field correctly (MX) throught the ISP control panel
    - change hostname in our server (with Zimbra stopped) Apple Xserve Dual-Core Intel Xeon 2x2Ghz 10GB running MacOSX Server 10.4.11
    - /opt/zimbra/libexec/zmsetservername name.xyz.ext (the new name of the server)
    - zmprov -l renameDomain abc.ext xyz.ext
    - reboot
    - zmlocalconfig
    - zmlocalconfig -e av_notify_domain=name.xyz.ext (there was the old one)
    - zmlocalconfig -e av_notify_user=admin@xyz.ext (there was the old one)
    - zmlocalconfig -e smtp_destination=admin@xyz.ext (there was the old one)
    - zmlocalconfig -e smtp_source=admin@xyz.ext (there was the old one)
    - zmprov gacf
    - zmprov gacf | grep abc.ext
    these confs was not updated:
    zimbraBackupReportEmailRecipients
    zimbraBackupReportEmailSender
    zimbraNotebookAccount
    zimbraSpamIsNotSpamAccount
    zimbraSpamIsSpamAccount
    - zmprov md abc.ext zimbraAttributeToChange xyz.ext
    ERROR: account.NO_SUCH_DOMAIN (no such domain: abc.ext)
    zmprov md name.abc.ext zimbraAttributeToChange name.xyz.ext
    ERROR: account.NO_SUCH_DOMAIN (no such domain: name.abc.ext)
    zmprov cd abc.ext zimbraDomainType alias zimbraMailCatchAllAddress @abc.ext zimbraMailCatchAllForwardingAddress @xyz.ext (we need to receive mail to the old addresses for a lot of time)
    - zmprov gacf | grep abc.ext
    (the wiki account was the old one...)
    - zmprov mcf zimbraNotebookAccount wiki@xyz.ext
    - stop and startup of Zimbra
    - in /opt/zimbra/conf we updated some old name in swatchrc and in perditionn.conf

    Zimbra works fine.

    But we have a problem when we login into web administration: sometimes Zimbra shows a window with the error "The account doesn't exist. Message: no such account: wiki@abc.ext (--the old one!--) Errore code: account.No_SUCH_ACCOUNT Method: GetFolderRequest Details:soap:Sender"

    Another problem was the certificates of Zimbra, these are for the name.abc.ext (the old one).

    What do you think about the changing steps adopted? How can we solve the lasts two problems?

    Thank you very much.

    Paolo

    Release 5.0.11_GA_2695.MACOSXx86, Zimbra, Inc. MACOSXx86 NETWORK edition

  2. #2
    Paolo Campanelli is offline Intermediate Member
    Join Date
    May 2007
    Location
    Fara in Sabina, Italy
    Posts
    15
    Rep Power
    8

    Default Documents in Zimbra doesn't work

    I think this is related to the alert error window in Zimbra administration. This is the error if the user try to clic to Document tab in web client:

    HTTP ERROR: 500

    system failure: wiki formatter failure
    RequestURI=/service/home/admin@xyz.ext/Notebook

    Caused by:

    com.zimbra.common.service.ServiceException: system failure: wiki formatter failure
    ExceptionId:btpool0-134:1229946010498:3fc482e07ba1e5e8
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.service.formatter.Formatter.updateCl ient(Formatter.java:275)
    at com.zimbra.cs.service.formatter.Formatter.format(F ormatter.java:87)
    at com.zimbra.cs.service.UserServlet.doAuthGet(UserSe rvlet.java:461)
    at com.zimbra.cs.service.UserServlet.doGet(UserServle t.java:374)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:707)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: java.lang.NullPointerException
    at com.zimbra.cs.wiki.Wiki.getChrome(Wiki.java:482)
    at com.zimbra.cs.wiki.Wiki.getChromeTemplate(Wiki.jav a:694)
    at com.zimbra.cs.wiki.Wiki.getTemplate(Wiki.java:685)
    at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:127)
    at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:113)
    at com.zimbra.cs.service.formatter.WikiFormatter.hand leWikiFolder(WikiFormatter.java:143)
    at com.zimbra.cs.service.formatter.WikiFormatter.form atCallback(WikiFormatter.java:230)
    at com.zimbra.cs.service.formatter.Formatter.format(F ormatter.java:84)
    ... 28 more
    Caused by:

    java.lang.NullPointerException
    at com.zimbra.cs.wiki.Wiki.getChrome(Wiki.java:482)
    at com.zimbra.cs.wiki.Wiki.getChromeTemplate(Wiki.jav a:694)
    at com.zimbra.cs.wiki.Wiki.getTemplate(Wiki.java:685)
    at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:127)
    at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:113)
    at com.zimbra.cs.service.formatter.WikiFormatter.hand leWikiFolder(WikiFormatter.java:143)
    at com.zimbra.cs.service.formatter.WikiFormatter.form atCallback(WikiFormatter.java:230)
    at com.zimbra.cs.service.formatter.Formatter.format(F ormatter.java:84)
    at com.zimbra.cs.service.UserServlet.doAuthGet(UserSe rvlet.java:461)
    at com.zimbra.cs.service.UserServlet.doGet(UserServle t.java:374)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:707)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
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