Zimbra WONT RESTART

[banderson]

I opened the server status then closed it and could not restart it.

I don't know anything about linux except some extremely basic stuff.

A guy set this up for me and left about a year ago.

So in desperation, I had the mx pointer repointed to another location so I could get my emails but I'd like to get zimbra going to get all my past emails and stuff.

Can anyone help?
Joe

[Bill Brock]

What version of Linux and zimbra are you running.

Logon to the Linux terminal.

enter:

su - zimbra
zmcontrol -v

Post the results.

[banderson]

Bill,

Thanks for your suggestion, but I don't know where to run the su etc.

Can you tell me what directory I should run that in?

Joe

PS I would have responded much earlier but for some reason I couldn't log on until now. It wouldn't recognize my password.

[uxbod]

You need to log onto the physical zimbra server as root and then perform the commands that Bill has provided.

[banderson]

That's my problem,

I don't now where the zimbra root is.

I'm really basic. Sorry

[Jbrabander]

Don't worry about it banderson...the gang here in the forums is really good about guiding new Linux users. I barely know what I'm doing too! Anyway, log into your Zimbra server so that you're at the command line. From there you should be able to do the command

su - zimbra
zmcontrol -v

You'll get some output that shows your Zimbra version plus your OS version. Copy those and paste it into your profile here in the forums.

[mmorse]

The version will help us help you more specifically, but you could also:

connect to a root terminal session
su - zimbra
zmcontrol stop
zmcontrol start

Then attach some error snips from the bottom of /opt/zimbra/log/mailbox.log or zmmailboxd.out & /var/log/zimbra.log

A good way to watch errors in real time is if in another terminal while you zmcontrol stop/start enter:
tail -f /var/log/zimbra.log