Restore - jetty problem

[stefaan]

Hi!

I'm trying to restore a Zimbra-Installation (5.0.6 Open Source) from a cold-copy (Stopping zimbra, copy /opt/zimbra, start zimbra as described in the wiki as "Desaster Recovery").

After fixing permissions, every service started with "done", mails are delivered.

But the webinterface doesn't work. In zmmailboxd.out I get (3 times, for service, zimbra and zimbraAdmin)

10111 INFO  [main] log - Setting umask=027
10192 INFO  [main] log - Setting GID=1001
10192 INFO  [main] log - Setting UID=1001
10192 INFO  [main] log - jetty-6.1.5
16916 WARN  [main] log - Failed startup of context org.mortbay.jetty.webapp.WebAppContext@1a4ded3{/service,/opt/zimbra/jetty-6.1.5                           /webapps/service}
java.io.FileNotFoundException: /opt/zimbra/jetty-6.1.5/webapps/service/WEB-INF/web.xml (Permission denied)
        at java.io.FileInputStream.open(Native Method)
        at java.io.FileInputStream.<init>(FileInputStream.java:106)
        at java.io.FileInputStream.<init>(FileInputStream.java:66)
        at sun.net.www.protocol.file.FileURLConnection.connect(FileURLConnection.java:70)
        at sun.net.www.protocol.file.FileURLConnection.getInputStream(FileURLConnection.java:161)
        at org.apache.xerces.impl.XMLEntityManager.setupCurrentEntity(Unknown Source)
        at org.apache.xerces.impl.XMLVersionDetector.determineDocVersion(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
        at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
        at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
        at javax.xml.parsers.SAXParser.parse(SAXParser.java:375)
        at org.mortbay.xml.XmlParser.parse(XmlParser.java:188)
        at org.mortbay.xml.XmlParser.parse(XmlParser.java:204)
        at org.mortbay.jetty.webapp.WebXmlConfiguration.configure(WebXmlConfiguration.java:221)
        at org.mortbay.jetty.plus.webapp.AbstractConfiguration.configure(AbstractConfiguration.java:113)
        at org.mortbay.jetty.webapp.WebXmlConfiguration.configureWebApp(WebXmlConfiguration.java:180)
        at org.mortbay.jetty.plus.webapp.AbstractConfiguration.configureWebApp(AbstractConfiguration.java:96)
        at org.mortbay.jetty.plus.webapp.Configuration.configureWebApp(Configuration.java:124)
        at org.mortbay.jetty.webapp.WebAppContext.startContext(WebAppContext.java:1219)
        at org.mortbay.jetty.handler.ContextHandler.doStart(ContextHandler.java:501)
        at org.mortbay.jetty.webapp.WebAppContext.doStart(WebAppContext.java:449)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerCollection.doStart(HandlerCollection.java:147)
        at org.mortbay.jetty.handler.ContextHandlerCollection.doStart(ContextHandlerCollection.java:161)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerCollection.doStart(HandlerCollection.java:147)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerWrapper.doStart(HandlerWrapper.java:117)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.jetty.handler.HandlerWrapper.doStart(HandlerWrapper.java:117)
        at org.mortbay.jetty.Server.doStart(Server.java:217)
        at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServer.java:100)
        at org.mortbay.component.AbstractLifeCycle.start(AbstractLifeCycle.java:40)
        at org.mortbay.xml.XmlConfiguration.main(XmlConfiguration.java:979)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.mortbay.start.Main.invokeMain(Main.java:183)
        at org.mortbay.start.Main.start(Main.java:497)
        at org.mortbay.start.Main.main(Main.java:115)

But this web.xml file exists, owner and group is zimbra, permissions are 440.
Even when I change it to 777 and restart zmmailboxdctl, the same error occurs. And the permissions are set back to 440.

The web interface says

HTTP ERROR: 503

SERVICE_UNAVAILABLE

RequestURI=/zimbra/

Powered by jetty://

Any ideas?

Thank you!

Stefan

[Bill Brock]

Make sure the file is owned by Zimbra - user and group.

[stefaan]

My permissions are:

-r--r----- 1 zimbra zimbra 13862 2008-12-05 19:04 /opt/zimbra/jetty/webapps/zimbra/WEB-INF/web.xml

Thank you!

Stefan

[dwill]

zmfixperms -extended

[Bill Brock]

What does the extended switch do for the zmfixperms command? I was unaware of it. I used the zmfixperms command when I switched my install to a new machine a few months back. It didn't fix all of the permissions. The .ssh directory and another one I don't recall had to be set manually. Not using that particular switch may have been my problem. Is this a new switch in the last few months or did I just miss it in my reading.

I'm always for learning something new. :-)

[dwill]

It seems to dig a little dipper in the permission fixes

See post #6 in this thread

Can't Send Email or View Mail Queue after restoring from Backup