external pop account

[tcpipfddi]

hello,

i want zimbra to also check mail from external pop3 accounts that some users have. it works just fine, however, where it asks whether the mails should be saved to the inbox or to a seperate folder, the selection always goes back to the seperate folder after saving the settings even if the inbox folder was selected. Any ideas why that is? Any ideas how that can be fixed from the command line? Any help is appreciated.

I am using the community edition 5.0.11_GA_2695 on ubuntu 8.04 server.

[mikeyes]

I am also seeing the same behavior.

Release 5.0.10_GA_2638.SuSEES10_20081003035627 SuSEES10 NETWORK edition

[joannaxxvi]

I have also encoutered the same thing. I managed to saved the external pop accounts in Inbox by changing the data source name in command line.

zmprov mds testaccount@zimbradevelopment.localdomain 'Existing DataSource Name' zimbraDataSourceName Inbox

But still when you take a look at the Accounts Preferences, it would still display that downloaded messages for external accounts are saved in the separate folder. I just ignored it..

let me know if it works for you..

[nordviks]

I have another pop related problem. It seems like there is no pulling interval on external mail. I have to manually click the "Get External Mail" button to receive the emails. This is problematic when the customers use Outlook 2007 as the only means of receiving email.

[phoenix]

Originally Posted by nordviks

I have another pop related problem. It seems like there is no pulling interval on external mail. I have to manually click the "Get External Mail" button to receive the emails. This is problematic when the customers use Outlook 2007 as the only means of receiving email.

You will find several threads in the forums that explain how to check, and enable, the external polling interval.

Would you also update your forum profile with the output of the following command:

zmcontrol -v

[mikeyes]

This thread will give a solution (a manual solution still at the moment)

[SOLVED] Automatic IMAP/POP retrieval

[nordviks]

Originally Posted by phoenix

You will find several threads in the forums that explain how to check, and enable, the external polling interval.

Would you also update your forum profile with the output of the following command:

zmcontrol -v

Thank you for the reply!

Looking at the solution to this problem made me almost speechless... Do I have to manually configure all the customers this way. Doing this on just one account is more then enough! This should at least be an enabled function under the admin UI!


Knut

[mikeyes]

I'm waiting for clarification on the last post I made in that thread but from what I saw it was a pre external account setting for every user.

Wish it was more automatic or controllable.

[nordviks]

Originally Posted by mikeyes

I'm waiting for clarification on the last post I made in that thread but from what I saw it was a pre external account setting for every user.

Wish it was more automatic or controllable.

I agree, It should be easy to activate. Most preferable would be a 10 minute by default when pop/imap is activated. This way the server would not use to much of its resources on checking external mail.