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Thread: Zimbra fails to send mail.

  1. #1
    devzero is offline Member
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    Default Zimbra fails to send mail.

    su zimbra
    postqueue -p
    returns this error:

    (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=02474-01, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 41) line 109. (in reply to end of DATA command))

    What unix utility file is missing? Im running Debian Sarge 3.1r1 minimal install.

  2. #2
    KevinH's Avatar
    KevinH is offline Expert Member
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    Default

    Try:

    su - zimbra
    postqueue -p


    Also look in /var/log/zimbra.log
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
    devzero is offline Member
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    Default

    Both of those returns : parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 41) line 109.

  4. #4
    bobby is offline Zimbra Employee
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    what's the output of this:

    echo $PATH
    which file
    ls -la /usr/bin/file

  5. #5
    dzed is offline Intermediate Member
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    try apt-get install file

    the package is :
    [file - Determines file type using "magic" numbers]

  6. #6
    thequestion is offline Junior Member
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    Default

    I have this error aswell and I've tried everything suggested here. I'm using Ubuntu.

    Code:
            Starting mta...Done.
    zimbra@zimbra:~$ postqueue -p
    -Queue ID- --Size-- ----Arrival Time---- -Sender/Recipient-------
    BB3D454062     1508 Wed Mar 14 19:24:37  nilo@domain.se
    (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=07961-06, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 51) line 111. (in reply to end of DATA command))
                                             admin@zimbra.domain2.se
    
    DE48254061     1341 Wed Mar 14 19:24:37  minaola@hotmail.com
    (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=07959-05, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 51) line 111. (in reply to end of DATA command))
                                             admin@zimbra.domain2.se
    
    -- 3 Kbytes in 2 Requests.
    I've edited the mail accounts they all work
    Last edited by thequestion; 03-14-2007 at 12:54 PM.

  7. #7
    jholder's Avatar
    jholder is offline Former Zimbran
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    Wow.
    This is an oldie.

    File a bug. Ubuntu is in beta, and it's likely that this is an issue.

  8. #8
    mstiner is offline Starter Member
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    Default Zimbra Fails to send message

    su - zimbra
    postqueue -p
    returns the following message which is displayed on every message in the Deferred Queue

    (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=32007-06, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 58) line 111. (in reply to end of DATA command))

    I am running the latest vs of Debian Sarge with the 2.6 kernel

    Can anyone help me fix this? Thank you...

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by mstiner View Post
    Can anyone help me fix this? Thank you...
    Did you try following the instructions earlier in this thread?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    mstiner is offline Starter Member
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    Quote Originally Posted by phoenix View Post
    Did you try following the instructions earlier in this thread?
    I did follow the directions earlier in this thread, I rechecked and I still have the same problem.

    I just received an message from a friend of mine who suggested I look here:
    ZimbraMtaMyNetworks - ZimbraWiki and I followed the directions on that link. This is what I did, and now mail is flowing but seems a bit slow.

    mail:~# su - zimbra
    zimbra@mail:~$ postconf mynetworks
    mynetworks = 127.0.0.0/8 mynetwork/29
    zimbra@mail:~$ zmprov getServer mail.server| grep zimbraMtaMyNe
    tworks
    zimbra@mail:~$ zmprov modifyServer mail.server zimbraMtaMyNetwor
    ks "127.0.0.0/8 mynetwork/29 myserverIP"

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