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Thread: [SOLVED] Unable to Send/Receive email after 5.0.8 -> 5.0.10 upgrade

  1. 11-16-2008, 03:46 AM #1
    jwilke
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    Default [SOLVED] Unable to Send/Receive email after 5.0.8 -> 5.0.10 upgrade

    As the topic already states, I am having some trouble sending/receiving
    email after upgrading from 5.0.8 to 5.0.10

    I get the following error in my mailbox.log when I attempt to send an email :


    0_GA_2638.UBUNTU6;] smtp - exception occurred during SendMsg
    com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: Read timed out; chained exception is:
    java.net.SocketTimeoutException: Read timed out
    at com.sun.mail.smtp.SMTPTransport.readServerResponse (SMTPTransport.java:1598)
    at com.sun.mail.smtp.SMTPTransport.close(SMTPTranspor t.java:685)
    at javax.mail.Transport.send0(Transport.java:171)
    at javax.mail.Transport.send(Transport.java:98)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:535)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:253)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:118)
    at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:189)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:154)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:411)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:268)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    2008-11-16 12:37:18,747 INFO [btpool0-0] [name=xxx@xxx.com;mid=3;ip=84.24.110.248;ua=ZimbraW ebClient - FF3.0 (Win)/5.0.10_GA_2638.UBUNTU6;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: MessagingException
    ExceptionId:btpool0-0:1226835438747:d37449e437008591
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:330)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:118)
    at com.zimbra.cs.service.mail.SendMsg.doSendMessage(S endMsg.java:189)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:154)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:411)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:268)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:269)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: com.zimbra.cs.mailbox.MailSender$SafeMessagingExce ption: Read timed out; chained exception is:
    java.net.SocketTimeoutException: Read timed out
    at com.sun.mail.smtp.SMTPTransport.readServerResponse (SMTPTransport.java:1598)
    at com.sun.mail.smtp.SMTPTransport.close(SMTPTranspor t.java:685)
    at javax.mail.Transport.send0(Transport.java:171)
    at javax.mail.Transport.send(Transport.java:98)
    at com.zimbra.cs.mailbox.MailSender.sendMessage(MailS ender.java:535)
    at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(M ailSender.java:253)
    ... 33 more

    This was working fine before the upgrade. I could really do with some help.

    Regards

    Jeroen
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  2. 11-16-2008, 04:13 AM #2
    jwilke
    jwilke is offline Senior Member
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    I also ran into this in my zmmtaconfig.log

    Sun Nov 16 12:59:21 2008 Skipping Configuration for server
    xxxxx update.
    Sun Nov 16 12:59:21 2008 gs:xxxx
    Sun Nov 16 12:59:21 2008 Sleeping...Key lookup failed.

    where xxxx is the fqdn of my zimbra server

    Also my zimbra.log file shows this :

    Nov 16 13:39:03 zimbra postfix/trivial-rewrite[28545]: fatal: proxy:ldap:/opt/zimbra/conf/ldap-vad.cf(0,lock|fold_fix): table lookup problem
    Nov 16 13:39:03 zimbra postfix/proxymap[28436]: error: dict_ldap_connect: Unable to set STARTTLS: -11: Connect error
    Nov 16 13:39:03 zimbra postfix/proxymap[28436]: error: dict_ldap_connect: Unable to set STARTTLS: -11: Connect error
    Nov 16 13:39:04 zimbra postfix/qmgr[26998]: warning: problem talking to service rewrite: Success
    Nov 16 13:39:04 zimbra postfix/master[26997]: warning: process /opt/zimbra/postfix/libexec/trivial-rewrite pid 28544 exit status 1
    Nov 16 13:39:04 zimbra postfix/master[26997]: warning: /opt/zimbra/postfix/libexec/trivial-rewrite: bad command startup -- throttling
    Nov 16 13:39:04 zimbra postfix/master[26997]: warning: process /opt/zimbra/postfix/libexec/trivial-rewrite pid 28545 exit status 1
    Nov 16 13:39:04 zimbra postfix/smtpd[28535]: warning: problem talking to service rewrite: Connection reset by peer

    I have tried to solve this using :

    Problem with Certificate can cause MTA Failure - Zimbra :: Wiki

    But the above errors remain
    Last edited by jwilke; 11-16-2008 at 04:41 AM. Reason: Adding more relevant information
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  3. 11-16-2008, 05:59 AM #3
    jwilke
    jwilke is offline Senior Member
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    Solved the above problems by clearing out my ssl/ and conf/ca directories, and following the steps in the linked document above.

    Regards

    Jeroen
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