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Thread: [SOLVED] [LDAP: error code 49 - Invalid Credentials]

  1. #1
    feiticeir0 is offline Senior Member
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    Default [SOLVED] [LDAP: error code 49 - Invalid Credentials]

    Hi all.

    I've a zimbra instalation with 985 users.

    In my network i have microsoft AD and OpenLDAP.

    The authentication method i've configured in Zimbra is LDAP and it is working.

    My problem is, since yesterday (the day i've put zimbra working), i have (until now) 6 users that cannot enter in zimbra because i get errors with the authentication of the users:
    2008-11-14 10:44:40,887 WARN [btpool0-455] [oip=192.168.98.3;ua=zclient/5.0.8_GA_2462.RHEL5_64;] security - cmd=Auth; account=username@domain; protocol=soap; error=authentication failed for username, external LDAP auth failed, [LDAP: error code 49 - Invalid Credentials];
    I just cant understand. Is this a zimbra problem ? i don't think so, because all the others users are working fine.

    In the worst case, is it possible to set this users with a different authentication method ? Internal maybe ?

    This is the authentication filter i've set in the ldap auth:
    LDAP Filter: (uid=%u)
    LDAP search base: ou=People,dc=domain,dc=domain,dc=com
    Zimbra Version: 5.0.8_GA_2462.RHEL5_64;
    Thx in advance

    Bruno
    Last edited by feiticeir0; 11-14-2008 at 05:19 AM.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Have you created these users in Zimbra? You need to do that first.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    feiticeir0 is offline Senior Member
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    Default

    Yes. All the users are created in zimbra.

    The funny thing is, using the same users in a Linux Server with LDAP authentication (the same LDAP server) they can login without problems.

    I can't understand what's happening.

  4. #4
    feiticeir0 is offline Senior Member
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    Ok! It's solved.
    Thanks to the reply. This problem addressed me another one.

    I have 2 LDAP servers, a primary and a secondary.
    The primary server, the URI was misspelled and zimbra coulnd't connect with it. Then, zimbra try to "talk" with the secondary, with sucess, but both servers aren't synchronizing (the issue i discovery thanks to this) and new accounts weren't able to login.

    Thanks all.

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