[SOLVED] [LDAP: error code 49 - Invalid Credentials]

[feiticeir0]

Hi all.

I've a zimbra instalation with 985 users.

In my network i have microsoft AD and OpenLDAP.

The authentication method i've configured in Zimbra is LDAP and it is working.

My problem is, since yesterday (the day i've put zimbra working), i have (until now) 6 users that cannot enter in zimbra because i get errors with the authentication of the users:

2008-11-14 10:44:40,887 WARN [btpool0-455] [oip=192.168.98.3;ua=zclient/5.0.8_GA_2462.RHEL5_64;] security - cmd=Auth; account=username@domain; protocol=soap; error=authentication failed for username, external LDAP auth failed, [LDAP: error code 49 - Invalid Credentials];

I just cant understand. Is this a zimbra problem ? i don't think so, because all the others users are working fine.

In the worst case, is it possible to set this users with a different authentication method ? Internal maybe ?

This is the authentication filter i've set in the ldap auth:

LDAP Filter: (uid=%u)
LDAP search base: ou=People,dc=domain,dc=domain,dc=com

Zimbra Version: 5.0.8_GA_2462.RHEL5_64;

Thx in advance

Bruno

[phoenix]

Have you created these users in Zimbra? You need to do that first.

[feiticeir0]

Yes. All the users are created in zimbra.

The funny thing is, using the same users in a Linux Server with LDAP authentication (the same LDAP server) they can login without problems.

I can't understand what's happening.

[feiticeir0]

Ok! It's solved.
Thanks to the reply. This problem addressed me another one.

I have 2 LDAP servers, a primary and a secondary.
The primary server, the URI was misspelled and zimbra coulnd't connect with it. Then, zimbra try to "talk" with the secondary, with sucess, but both servers aren't synchronizing (the issue i discovery thanks to this) and new accounts weren't able to login.

Thanks all.