Zimbra

glimpse79 · #1 (**permalink**) 11-02-2008, 07:17 AM

Hi, there is a way to recover a single mail "accidentally" deleted from a user? (from zimbra backup or from a full file system copy)

shmiv · #2 (**permalink**) 11-02-2008, 03:21 PM

I needed to do this recently...
- we use FOSS
- restored backup to temporary directory
- grep'd words from the subject line of the email (or body)
- sent .msg file found from grep to the user

glimpse79 · #3 (**permalink**) 11-03-2008, 12:32 AM

Quote:

Originally Posted by shmiv

I needed to do this recently...
- we use FOSS
- restored backup to temporary directory
- grep'd words from the subject line of the email (or body)
- sent .msg file found from grep to the user

so there isn't a way to "pull" the message back in user mailbox?

uxbod · #4 (**permalink**) 11-03-2008, 12:35 AM

What version of ZCS are you using ?

Code:

su - zimbra
zmcontrol -v

If you are using the NE version you could restore the individual mailbox to a different account name and then just forward the missing email to the original user.

Code:

su - zimbra

zmrestore -ca -a account@company.com -pre restore

the resulting mailbox would then be called restoreaccount@company.com

glimpse79 · #5 (**permalink**) 11-03-2008, 12:38 AM

Quote:

Originally Posted by uxbod

What version of ZCS are you using ?

Code:

su - zimbra
zmcontrol -v

the last (maybe) one. 5.x

glimpse79 · #6 (**permalink**) 11-03-2008, 12:46 AM

Quote:

Originally Posted by uxbod

if you are using the NE version you could restore the individual mailbox to a different account name and then just forward the missing email to the original user.

Code:

su - zimbra

zmrestore -ca -a account@company.com -pre restore

the resulting mailbox would then be called restoreaccount@company.com

yes but how to restore a backup version of the filesystem without couse trouble to other users? i think that zmrestore need the full zimbra filesystem in the "correct" path; non only a copy in a restore dir... or not?

uxbod · #7 (**permalink**) 11-03-2008, 12:49 AM

As already asked are you running the FOSS or NE version of ZCS ? In your original post you say "from zimbra backup" which would imply you are running NE ?

phoenix · #8 (**permalink**) 11-03-2008, 12:53 AM

Quote:

Originally Posted by glimpse79

the last (maybe) one. 5.x

Do, please, post the full output of the command that you've been asked to run.

glimpse79 · #9 (**permalink**) 11-03-2008, 01:16 AM

Quote:

Originally Posted by uxbod

As already asked are you running the FOSS or NE version of ZCS ? In your original post you say "from zimbra backup" which would imply you are running NE ?

i'm running open source edition