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  #1 (permalink)  
Old 10-24-2008, 06:18 AM
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Posts: 4
Default Mail stuck in mail queue

I'm running ZCS
Code:
Release 5.0.10_GA_2638.DEBIAN4.0 DEBIAN4.0 FOSS edition
associated with a subdomain of my company and, until a couple of days ago, e-mails were correctly delivered.
Now, I can see 13 mails stuck in the mail queue (deferred), which means that mails arrive on my machine but Zimbra cannot deliver them into the right mailbox
From Zimbra, I can send e-mails, but nobody can receive.
Can you help me?
Claudio
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  #2 (permalink)  
Old 10-24-2008, 07:19 AM
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Posts: 4
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Update:
problems started when I changed my servername via zmsetservername, in order to reflect the dns name (e.g. I changed Zimbra's machine name from debsrv2.dev-mydomain.com to dev.mydomain.com).
I did not regenerate certs, but I could access zimbra from everywhere, allowing connection when my browser noticed that there was a problem.
My question is: what do I have to do in order to make Zimbra work when I change my servername? (yes, I want to change it: otherwise, everytime I want to check e-mail folders from zimbraAdmin I have to manually change the URL in my address bar; stupid thing, but it annoyes me)
Thanks!
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  #3 (permalink)  
Old 10-25-2008, 01:30 PM
Zimbra Employee
 
Posts: 46
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Have you modified your MX record to point to new name of the server?
Have you put an correct entry for servername and its correct ip address in /etc/hosts file?
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- Irfan



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  #4 (permalink)  
Old 10-27-2008, 07:54 AM
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Posts: 4
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My MX record points is not a problem, because nameservers are external (i.e. my MX record points to an A record that's bind to a static IP address, that is not changed).
Neither the LAN address of the machine is changed (it's 10.0.0.11) and my /etc/hosts looks like this (assumed that "machinename" is the name of the machine zimbra is running and "my.new.address" is the A name of the DNS and my server name (set via zmsetservername))
Quote:
127.0.0.1 localhost.localdomain localhost
10.0.0.11 my.old.machinename machinename my.new.address
I have tried putting "my.new.address" near to localhost (bind to 127.0.0.1), but no way
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  #5 (permalink)  
Old 10-27-2008, 12:36 PM
Zimbra Employee
 
Posts: 46
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Modifing hosts file like this might help:

127.0.0.1 localhost.localdomain localhost
10.0.0.11 my.new.address mynewhostname
10.0.0.11 my.old.machinename machinename
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- Irfan



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  #6 (permalink)  
Old 10-28-2008, 07:47 AM
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Posts: 4
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I had tried, but /var/log/zimbra.log continuously said "Timeout while connecting to my.new.address" (even after restarting Zimbra).
(I don't remember what was the exact error message, but I do not have all-week access to Zimbra's machine, sorry)
BTW, thanks for helping me - I know it's a not-so-important problem
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  #7 (permalink)  
Old 10-28-2008, 07:53 AM
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Posts: 7,928
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if you could post the following it would *really* help us
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomainname mx
dig yourfqdnservername
host `hostname` <- note backticks and not double quotes
it is okay to obscure your domain name if you wish but please leave everything else intact.
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