Cannot Remove Alias

[shanson]

I interrupted zmprov while deleting an alias (I want to make it a distribution list instead), and now it's stuck...

[zimbra@zimbra ~]$ zmprov raa user@example.de foo@example.at
ERROR: account.NO_SUCH_ALIAS (no such alias: foo@example.at)
[zimbra@zimbra ~]$ zmprov cdl foo@example.at
ERROR: account.DISTRIBUTION_LIST_EXISTS (distribution list already exists: foo@example.at)
[zimbra@zimbra ~]$ zmprov ddl foo@example.at
ERROR: account.NO_SUCH_DISTRIBUTION_LIST (no such distribution list: foo@example.at)

foo@example.at still listed as an alias in the web interface, but not under the the user account, and cannot be deleted there as well.

Failed to delete account foo@example.at
Error code: account.NO_SUCH_ALIAS
Message: no such alias: foo@example.at com.zimbra.cs.account.AccountServiceException: no such alias: foo@example.at at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ALIAS(AccountServiceException.java:116) at com.zimbra.cs.account.ldap.LdapProvisioning.remove AliasInternal(LdapProvisioning.java:964) at com.zimbra.cs.account.ldap.LdapProvisioning.remove Alias(LdapProvisioning.java:895) at com.zimbra.cs.service.admin.RemoveAccountAlias.han dle(RemoveAccountAlias.java:68) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:252) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:228) at javax.servlet.http.HttpServlet.service(HttpServlet .java:709) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:154) at javax.servlet.http.HttpServlet.service(HttpServlet .java:802) at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107) at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:526) at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:825) at org.apache.coyote.http11.Http11Protocol$Http11Conn ectionHandler.processConnection(Http11Protocol.jav a:738) at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:526) at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595)
Details: soap:Sender

Anything I can do? Thanks!

[KevinH]

You might need to go into LDAP and remove it manually. Try looking at the LDAP tree with an LDAP browser and see if you see it in there.

[shanson]

OK, that worked. I didn't see the entry at first, but I was looking for anything with "foo@example.at". I should have been looking for "dn: uid=foo,ou=people,dc=example,dc=at".

[maumar]

how can delete the attribute?
ldapdelte deletes a dn:
ldapdelete "cn=Delete Me,dc=example,dc=com"
will attempt to delete the entry named "cn=Delete Me,dc=example,dc=com"

i don't want to delte entire dn, but only zimbraMailAlias attribute
using cmd line

i am trying to use gq but at the moment i am not able to browse zimbra directory

[maumar]

We have create a first domain, example.it
with some accounts and related alias, e.g.:
1234@example.it alias: with mario@example.it

then .com domain was created: example.com
they wanted it to become deafult domain, and i changed it to be default domain; accounts still were @domain.it

for this reason, all 1234@example.it were changed in 1234@example.com
and alias mario@example.com were created.

At this point
1. mario@example.it disappeared into account properties
2. these aliases can be seen in alias list
3. it is impossible to delete mario@example.it as not existent error arises
4. it is impossible to add mario@example.it to 1234@example.com account, as zimbra complains that it already exists.

-m