Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Administrators

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 09-25-2008, 01:43 PM
Senior Member
 
Posts: 67
Cool Message : error in network service

msg:system failure: Messaging Exception
code : Service Failure
Method:SendMsgRequest
Detail:Soap Receiver
trace:btpool0-505;1222265933515:0ca6057b95caOede

This message it appears when sending back a mail, but not always, this mail has attached files.

that it happens?

Working Zimbra 5.0.5 Network Edition
Reply With Quote
  #2 (permalink)  
Old 09-25-2008, 08:38 PM
Active Member
 
Posts: 33
Default

Hi

Does that error message come with an error/stack trace to /opt/zimbra/log/mailbox.log?

Best regards,

Sergio Aguayo
Reply With Quote
  #3 (permalink)  
Old 09-26-2008, 08:08 AM
Senior Member
 
Posts: 67
Default

output from /opt/zimbra/log/maillog.log

2008-09-24 10:15:53,138 INFO [btpool0-509] [name=jmvalenzuela@bash.cl;mid=390;ip=192.168.150.8 2;ua=ZimbraWebClient - FF2.0 (Win)/5.0.5_GA_2202.RHEL4;] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: system failure: MessagingExecption
ExceptionId:btpool0-509:1222265753138:0ca6057b95ca0ede
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:389)
at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:173)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:147)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:391)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:250)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:315)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
Caused by: javax.mail.internet.ParseException: Expected ';', got "Recomendaciones_para_optimizaci"
at javax.mail.internet.ParameterList.<init>(Parameter List.java:268)
at javax.mail.internet.ContentType.<init>(ContentType .java:100)
at javax.mail.internet.MimeBodyPart.updateHeaders(Mim eBodyPart.java:1278)
at javax.mail.internet.MimeBodyPart.updateHeaders(Mim eBodyPart.java:1017)
at javax.mail.internet.MimeMultipart.updateHeaders(Mi meMultipart.java:402)
at javax.mail.internet.MimeBodyPart.updateHeaders(Mim eBodyPart.java:1294)
at javax.mail.internet.MimeMessage.updateHeaders(Mime Message.java:2060)
at com.zimbra.cs.mime.Mime$FixedMimeMessage.updateHea ders(Mime.java:144)
at javax.mail.internet.MimeMessage.saveChanges(MimeMe ssage.java:2028)
at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:371)
... 32 more

That it is possible to be deduced of this exit?

Best Regards.
Manuel Valenzuela B.
Reply With Quote
  #4 (permalink)  
Old 09-26-2008, 08:24 AM
Active Member
 
Posts: 33
Default

Hi

It appears to be an error parsing the message. Does the error always occur with the same message or not? Can you update to the latest NE version?

Best regards,

Sergio Aguayo
Reply With Quote
  #5 (permalink)  
Old 09-26-2008, 08:44 AM
Senior Member
 
Posts: 67
Default

Yes, the error allways occur with the same message. A alternative is a upgrade.
But, for this situation it is possible to be solved?
I forget comment, that if I eliminate the attached archives, the mail can be sent

Saludos

Last edited by mvalenzuela.cl; 09-26-2008 at 08:47 AM..
Reply With Quote
  #6 (permalink)  
Old 09-26-2008, 09:13 AM
Active Member
 
Posts: 33
Default

Hi

You could try upgrading first, probably that bug is fixed in the latest release.

Best regards,

Sergio Aguayo
Reply With Quote
  #7 (permalink)  
Old 03-18-2009, 09:11 AM
Member
 
Posts: 10
Default

Does this cause your web mail interface to stop sending mail? But POP and SMTP are still functional?
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com




 

SEO by vBSEO ©2011, Crawlability, Inc.