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Thread: Message : error in network service

  1. #1
    mvalenzuela.cl is offline Senior Member
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    Cool Message : error in network service

    msg:system failure: Messaging Exception
    code : Service Failure
    Method:SendMsgRequest
    Detail:Soap Receiver
    trace:btpool0-505;1222265933515:0ca6057b95caOede

    This message it appears when sending back a mail, but not always, this mail has attached files.

    that it happens?

    Working Zimbra 5.0.5 Network Edition

  2. #2
    sergioag is offline Active Member
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    Hi

    Does that error message come with an error/stack trace to /opt/zimbra/log/mailbox.log?

    Best regards,

    Sergio Aguayo

  3. #3
    mvalenzuela.cl is offline Senior Member
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    output from /opt/zimbra/log/maillog.log

    2008-09-24 10:15:53,138 INFO [btpool0-509] [name=jmvalenzuela@bash.cl;mid=390;ip=192.168.150.8 2;ua=ZimbraWebClient - FF2.0 (Win)/5.0.5_GA_2202.RHEL4;] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: MessagingExecption
    ExceptionId:btpool0-509:1222265753138:0ca6057b95ca0ede
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:389)
    at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:173)
    at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg. java:147)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:391)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:250)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:315)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: javax.mail.internet.ParseException: Expected ';', got "Recomendaciones_para_optimizaci"
    at javax.mail.internet.ParameterList.<init>(Parameter List.java:268)
    at javax.mail.internet.ContentType.<init>(ContentType .java:100)
    at javax.mail.internet.MimeBodyPart.updateHeaders(Mim eBodyPart.java:1278)
    at javax.mail.internet.MimeBodyPart.updateHeaders(Mim eBodyPart.java:1017)
    at javax.mail.internet.MimeMultipart.updateHeaders(Mi meMultipart.java:402)
    at javax.mail.internet.MimeBodyPart.updateHeaders(Mim eBodyPart.java:1294)
    at javax.mail.internet.MimeMessage.updateHeaders(Mime Message.java:2060)
    at com.zimbra.cs.mime.Mime$FixedMimeMessage.updateHea ders(Mime.java:144)
    at javax.mail.internet.MimeMessage.saveChanges(MimeMe ssage.java:2028)
    at com.zimbra.cs.service.mail.ParseMimeMessage.parseM imeMsgSoap(ParseMimeMessage.java:371)
    ... 32 more

    That it is possible to be deduced of this exit?

    Best Regards.
    Manuel Valenzuela B.

  4. #4
    sergioag is offline Active Member
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    Hi

    It appears to be an error parsing the message. Does the error always occur with the same message or not? Can you update to the latest NE version?

    Best regards,

    Sergio Aguayo

  5. #5
    mvalenzuela.cl is offline Senior Member
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    Yes, the error allways occur with the same message. A alternative is a upgrade.
    But, for this situation it is possible to be solved?
    I forget comment, that if I eliminate the attached archives, the mail can be sent

    Saludos
    Last edited by mvalenzuela.cl; 09-26-2008 at 08:47 AM.

  6. #6
    sergioag is offline Active Member
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    Hi

    You could try upgrading first, probably that bug is fixed in the latest release.

    Best regards,

    Sergio Aguayo

  7. #7
    kernelklink is offline Member
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    Does this cause your web mail interface to stop sending mail? But POP and SMTP are still functional?

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