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Thread: zmmailboxdctl is not running

  1. #1
    tim.hamilton is offline Starter Member
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    Unhappy zmmailboxdctl is not running

    Hi there,

    I'm running ZCS 5.0.7 GA on Ubuntu 6.

    Yesterday one of my hard-drives crashed in my RAID 5 array in my Zimbra server. I replaced and rebuilt it this morning but I'm afraid that it has caused a file corruption.

    When I do "zmcontrol status" I get:
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Running

    I have little to no Linux experience so I'll apologize for that in advance. I'm just hoping to get the server back up so I can do an IMAP sync to my new 01.com Zimbra account...

    Please help!
    Thanks,

    - Tim

  2. #2
    tim.hamilton is offline Starter Member
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    Default Log file details

    Here is a sampling from my zimbra.log file:

    Sep 20 16:54:01 mail zmmailboxdmgr[16406]: status requested
    Sep 20 16:54:01 mail zmmailboxdmgr[16406]: stale pid 31566 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Sep 20 16:54:01 mail zmmailboxdmgr[16406]: assuming no other instance is running
    Sep 20 16:54:01 mail zmmailboxdmgr[16406]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 20 16:54:01 mail zmmailboxdmgr[16406]: assuming no other instance is running
    Sep 20 16:54:01 mail zmmailboxdmgr[16406]: no manager process is running
    Sep 20 16:54:05 mail zmmailboxdmgr[16581]: status requested
    Sep 20 16:54:05 mail zmmailboxdmgr[16581]: stale pid 31566 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Sep 20 16:54:05 mail zmmailboxdmgr[16581]: assuming no other instance is running
    Sep 20 16:54:05 mail zmmailboxdmgr[16581]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Sep 20 16:54:05 mail zmmailboxdmgr[16581]: assuming no other instance is running
    Sep 20 16:54:05 mail zmmailboxdmgr[16581]: no manager process is running
    Please advise. Thanks,

  3. #3
    Rich Graves is offline Outstanding Member
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    Default

    LDAP and logger running are good signs that your system is not completely hosed.

    Look in /opt/zimbra/log. More useful information should be in mailbox.log and something like zmmailboxd.out. Sometimes also the mysqld log at /opt/zimbra/db/data/(servername).err.

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