zmmailboxdctl is not running

[tim.hamilton]

Hi there,

I'm running ZCS 5.0.7 GA on Ubuntu 6.

Yesterday one of my hard-drives crashed in my RAID 5 array in my Zimbra server. I replaced and rebuilt it this morning but I'm afraid that it has caused a file corruption.

When I do "zmcontrol status" I get:
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running
mta Running
snmp Running
spell Running
stats Running

I have little to no Linux experience so I'll apologize for that in advance. I'm just hoping to get the server back up so I can do an IMAP sync to my new 01.com Zimbra account...

Please help!
Thanks,

- Tim

[tim.hamilton]

Here is a sampling from my zimbra.log file:

Sep 20 16:54:01 mail zmmailboxdmgr[16406]: status requested
Sep 20 16:54:01 mail zmmailboxdmgr[16406]: stale pid 31566 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Sep 20 16:54:01 mail zmmailboxdmgr[16406]: assuming no other instance is running
Sep 20 16:54:01 mail zmmailboxdmgr[16406]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 20 16:54:01 mail zmmailboxdmgr[16406]: assuming no other instance is running
Sep 20 16:54:01 mail zmmailboxdmgr[16406]: no manager process is running
Sep 20 16:54:05 mail zmmailboxdmgr[16581]: status requested
Sep 20 16:54:05 mail zmmailboxdmgr[16581]: stale pid 31566 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Sep 20 16:54:05 mail zmmailboxdmgr[16581]: assuming no other instance is running
Sep 20 16:54:05 mail zmmailboxdmgr[16581]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Sep 20 16:54:05 mail zmmailboxdmgr[16581]: assuming no other instance is running
Sep 20 16:54:05 mail zmmailboxdmgr[16581]: no manager process is running

Please advise. Thanks,

[Rich Graves]

LDAP and logger running are good signs that your system is not completely hosed.

Look in /opt/zimbra/log. More useful information should be in mailbox.log and something like zmmailboxd.out. Sometimes also the mysqld log at /opt/zimbra/db/data/(servername).err.