[SOLVED] Question regarding charset.

[jml75]

Hi,

First I'm new to zimbra and I'm still learningthe ins and outs of the system.

I'm currently in the process of building collaboration suite server with Zimbra-3.0.1_GA_197 on a debian Sarge (3.1) system. I installed Zimbra on a freshly installed and configured system.

I read here that zimbra is using UTF-8 for encoding. But does the system hosting zimbra need to have it's locales set to UTF-8 to? Would it make any difference if I configured my server's local in UTF-8?

I'm asking because I'm having some issues with french language accents. It works fine in emails body and subject but If I attach a file in wich name there is an accent like for example "à vendre.txt" the recipient gets instead of the à a capital Y with the same accent. It does the same for every accents used in the name of the file attached.

It does that only if a message is sent and receaved using the web interface.

I tryed this on a mac and a PC, since OSX is native utf-8, I thought it would work but no.

Can this be a bug?

I did try to change the server's local to fr_CA_UTF-8 but it did not fix the problem. But this is the reason why I asked if it would be better to use the UTF-8 for the server's locale in the first place.

What do you think?

[KevinH]

It's a bug:

http://bugzilla.zimbra.com/show_bug.cgi?id=6395 (private)

This is fixed in the next release.

[jml75]

Hello Kevin,

I just installed Zimbra 3.1.0_GA_332.DEBIAN3.1 and all is good exept that the bug regarding the accents is still there.

Here is a screenshot of what I get when attaching a file with french accents in it's name.

http://www.ccdmd.qc.ca/zimbra_french...ts_problem.jpg

Look at the line for attachements and you'll see what I'm talking about.

It should show : "à lire où l'on veut ou à jeté.txt" instead of "ý lire oý l'on veut ou ý jetý.txt" like it does now.

I hope this will be fixed soon because it's a problem for me. It might prevent me from deploying zimbra at my work...

Thanx Kevin!

Still running good in Debian 3.1 with 3.1.0_GA_332, hoping there will be a stable release for it soon!

[KevinH]

Ok seems your use case is different then. Can you file a new bug with the exact steps and this screen shot? thanks.

[jml75]

Bug 7361 Submitted

[jml75]

Kevin,

I'm trying to login on the bugzilla site but it rejects me. Could my bugzilla account been deleted?

I'd like to some follow up on bug 7361 that I submitted last week.

Thanx!

[KevinH]

Originally Posted by jml75

Kevin,

I'm trying to login on the bugzilla site but it rejects me. Could my bugzilla account been deleted?

I'd like to some follow up on bug 7361 that I submitted last week.

Thanx!

Check your cookies.. We don't delete accounts, so don't think that is the issue.

[lfarkas]

we've got the same problem when we try to move the messages from local (pop3) strore to the new imap server then the accent in the message header (ie. subject, sender etc) are get wrong! is there any solution to this?

[KevinH]

Originally Posted by KevinH

Check your cookies.. We don't delete accounts, so don't think that is the issue.

You had submitted a private bug. I made it public.

[KevinH]

Originally Posted by lfarkas

we've got the same problem when we try to move the messages from local (pop3) strore to the new imap server then the accent in the message header (ie. subject, sender etc) are get wrong! is there any solution to this?

How are you moving the mail from POP -> Zimbra?