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Thread: Relay Access denied in Webmail

  1. #1
    alexismedina is offline Junior Member
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    Default Relay Access denied in Webmail

    hello guys.

    I have this problem, when using Thunderbird or Kmail with Zimbra, everything it's fine.

    But when I try to use the webmail to send an email, I have a relay access denied.

    This is my /var/log/mail.log error

    Sep 3 09:10:27 mail postfix/smtpd[26056]: NOQUEUE: reject: RCPT from mail.mydomain.com: 554 5.7.1 <foo@externaldomain.com>: Relay access denied; from=<me@mydomain.com> to=<foo@externaldomain.com> proto=ESMTP helo=<mail.grupofavero.com>

    I'm using ZCS OSS 5.0.8

    zimbra@mail:~/postfix/conf$ postconf mynetworks
    mynetworks = 127.0.0.0/8 192.168.1.0/24 10.71.1.0/30


    Does anyone have this same problem?

    Thanks.

  2. #2
    euler is offline New Member
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    Default Same issue

    I am having the same issue; sending via Thunderbird is fine, but via the Zimbra webmail client I get Relay Access Denied.

    The error in the popup looks like this:

    com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientExce ption: RCPT failed: Invalid recipient xxx@gmail.com: 554 5.7.1 : Relay access denied


    As a point of interest, I *think* it worked until I added a second domain to the server, but I'm not sure about that.

    I noticed that there's no virtual_host_domains setup in postfix...thought that was necessary, but I'm not sure....

    Any ideas? Thanks!

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by euler View Post
    I am having the same issue; sending via Thunderbird is fine, but via the Zimbra webmail client I get Relay Access Denied.
    You should not add your question to threads that are three years old.

    Quote Originally Posted by euler View Post
    The error in the popup looks like this:

    com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientExce ption: RCPT failed: Invalid recipient xxx@gmail.com: 554 5.7.1 : Relay access denied


    As a point of interest, I *think* it worked until I added a second domain to the server, but I'm not sure about that.

    I noticed that there's no virtual_host_domains setup in postfix...thought that was necessary, but I'm not sure....

    Any ideas? Thanks!
    There is no problem sending mail from the Web UI with any domain that is hosted on a Zimbra server. What changes have you made to Zimbra? Which of the the forum solutions on this topic have you tried?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    euler is offline New Member
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    Default

    Thanks for the reply.

    I realize the OP is old, but no one responded to it, and it was the same issue I am having. I was thinking of future folks with the same issue not having to wade through redundant posts.

    Anyway, from what I can tell, the other posts I see regarding Relay Access Denied all have to do with external clients not working. My problem appears to be different in that my external client (Thunderbird) is working just fine, but the webmail client is not. If there is already a post regarding receiving Relay Access Denied errors in the webmail client (but no problems using an external client), please let me know -- I'd be very grateful!

    Thanks!

  5. #5
    euler is offline New Member
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    Default figured it out

    ok, after much flailing, I figured it out...

    the problem started after I added a second domain to the server.

    what I didn't think to do was add that second domain to my split dns setup...once I created a zone file for the second domain (and check the file ownership!), added it to named.conf, all was well. Hope this saves someone else some flail.

  6. #6
    john28 is offline Junior Member
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    Default

    you check the reverse dns maybe it was a problem.

    MX Lookup Tool - Check your DNS MX Records online - MxToolbox

    Check yours mx with this tool.

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