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Thread: Licence account limit doesn't update

  1. #1
    ons
    ons is offline Junior Member
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    Question Licence account limit doesn't update

    Hello.

    We have Zimbra Network 5.0.8 running on CentOS 5.1 over a Xen virtual platform, serving more than 40 users, and we have the followint problem: when we remove some user account, the account is removed correctly, but the License accounts limit doesn't update.

    So, although we have only 43 users, Zimbra says that we have reached the limit of available accounts -our License is valid for 50 users-.

    If we restart Zimbra service, accounts limit shows again the correct number of accounts, but we want to do this without restarting Zimbra.

    I found a post from someone who had the same problem:

    Deactivated Users / User Counts

    Please, somebody can help us?

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    There seems to be no workaround, at the moment, other than restarting the services. Please contact support and open a support case and get it added to the bug report.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ons
    ons is offline Junior Member
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    Quote Originally Posted by phoenix View Post
    There seems to be no workaround, at the moment, other than restarting the services. Please contact support and open a support case and get it added to the bug report.
    Thanks, I already did so.

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