How do I use /etc/aliases?

[ghenry]

I've added an rt pipe script to /etc/aliases:

support: "|/opt/zimbra/rt-mailgate --queue Support --action correspond --url http://support.suretecsystems.com/"

and I can see the /etc/aliases is a symlink to:

/etc/aliases -> /opt/zimbra/postfix/conf/aliases

I've also run:

/opt/zimbra/postfix/sbin/newaliases -vvvv

All looks good. This is on ZCS 5.0.8 Open Source Edition.

the host name is mail.suretecgroup.com

and a test to support@mail.suretecgroup.com just bounces.

How do you set aliases up like this?

Should support@any_normal_domain_alias.com work that you define via the Admin Panel?

Thanks,

Gavin.

[ghenry]

I've added an rt pipe script to /etc/aliases:

support: "|/opt/zimbra/rt-mailgate --queue Support --action correspond --url http://support.suretecsystems.com/"

and I can see the /etc/aliases is a symlink to:

/etc/aliases -> /opt/zimbra/postfix/conf/aliases

I've also run:

/opt/zimbra/postfix/sbin/newaliases -vvvv

All looks good. This is on ZCS 5.0.8 Open Source Edition.

the host name is mail.suretecgroup.com

and a test to support@mail.suretecgroup.com just bounces.

How do you set aliases up like this?

Should support@any_normal_domain_alias.com work that you define via the Admin Panel?

Thanks,

Gavin.

As per the other thread returned in a forum search, the following command made it work, because for each local alias, i.e. in /etc/alias, you need to add the domain to:

mail:~# su - zimbra
mail:~$ zmprov mcf zimbraMtaMyDestination "localhost suretecsystems.com"

So support@suretecsystems.com will be sent to RT, but support@suretecgroup.com won't as it's not in above.

However, postfix gives this warning:

ug 10 21:32:41 mail postfix/trivial-rewrite[6884]: warning: do not list domain suretecsystems.com in BOTH mydestination and virtual_mailbox_domains

Should I care?