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Thread: Queue view error

  1. #1
    wjro00 is offline Junior Member
    Join Date
    Jul 2008
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    Cool Queue view error

    When i tried look the queue in web admin console, i got a error "Mensagem: system failure: exception during auth {RemoteManager:zimbra.cotrijal.com.br->zimbra@zimbra.cotrijal.com.br:22} Código de erro: service.FAILURE Method: GetMailQueueInfoRequest
    Detalhes:soap:Receiver"

    And in mailbox.log, i got this:

    2008-07-23 13:52:18,916 INFO [btpool0-6] [name=admin@cotrijal.com.br;mid=2;ip=192.9.201.155; ua=ZimbraWebClient - IE7 (Win);] soap - GetMailQueueRequest
    2008-07-23 13:52:18,916 INFO [btpool0-8] [name=admin@cotrijal.com.br;mid=2;ip=192.9.201.155; ua=ZimbraWebClient - IE7 (Win);] soap - GetMailQueueInfoRequest
    2008-07-23 13:52:18,916 INFO [btpool0-6] [name=admin@cotrijal.com.br;mid=2;ip=192.9.201.155; ua=ZimbraWebClient - IE7 (Win);] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: scan server=zimbra.cotrijal.com.br queue=incoming
    ExceptionId:btpool0-6:1216831938916:3ef52244590fb1ce
    Code:service.ALREADY_IN_PROGRESS
    at com.zimbra.common.service.ServiceException.ALREADY _IN_PROGRESS(ServiceException.java:312)
    at com.zimbra.cs.rmgmt.RemoteMailQueue.startScan(Remo teMailQueue.java:251)
    at com.zimbra.cs.rmgmt.RemoteMailQueue.getRemoteMailQ ueue(RemoteMailQueue.java:70)
    at com.zimbra.cs.service.admin.GetMailQueue.handle(Ge tMailQueue.java:69)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:410)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:267)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:159)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:205)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    2008-07-23 13:52:19,082 INFO [btpool0-8] [name=admin@cotrijal.com.br;mid=2;ip=192.9.201.155; ua=ZimbraWebClient - IE7 (Win);] SoapEngine - handler exception
    com.zimbra.common.service.ServiceException: system failure: exception during auth {RemoteManager: zimbra.cotrijal.com.br->zimbra@zimbra.cotrijal.com.br:22}
    ExceptionId:btpool0-8:1216831939082:3ef52244590fb1ce
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:192)
    at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:126)
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:410)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:267)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:159)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:189)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:205)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: java.io.IOException: auth failed
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:185)
    ... 32 more

    Someone has any idea?

    :

  2. #2
    Klug's Avatar
    Klug is online now Moderator
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    Default

    Is your SSH daemon correctly listening on port 22 ?

  3. #3
    wjro00 is offline Junior Member
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    Default

    Yes.
    netstat -tan|grep 22
    tcp 0 0 :::22 :::* LISTEN

    Ssh is used for remote commands?

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