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Thread: Zimbra community hang after working ok 3 month

  1. #1
    bart is offline Intermediate Member
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    Default Zimbra community hang after working ok 3 month

    Hello.

    I install zimbra community edition 3 month ago, over debian etch and works great. I didn touch anything, but recently hang 2 o 3 times a day.
    I see the logs, and report this error

    tail -f /opt/zimbra/log/mailbox.log
    at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:946)
    at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.ja va:2870)
    at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:15 73)
    at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java :1665)
    at com.mysql.jdbc.Connection.execSQL(Connection.java: 3124)
    at com.mysql.jdbc.PreparedStatement.executeInternal(P reparedStatement.java:1149)
    at com.mysql.jdbc.PreparedStatement.executeQuery(Prep aredStatement.java:1262)
    at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeQuery(DelegatingPreparedStatement.java:20 5)
    at com.zimbra.cs.db.DbConfig.getAll(DbConfig.java:157 )
    ... 36 more


    anyone knows about this?

    thanks in advance.

    pd: zimbra version 5.05 community

  2. #2
    bart is offline Intermediate Member
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    when i see zmcontrol status...

    antispam Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Running


    zmmailboxdctl hang, i reboot, start working ok for a few hours and hang again.

    any ideas?

    thanks in advance.

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    What errors are shown in the log files? Which operating systems, what have you tried form the forums to troubleshoot this issue?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    bart is offline Intermediate Member
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    hi, i decide to move zimbra to other virtual machine and see what happens , but, now when i start zimbra works ok, then in a few hours the memory is increasing to huge levels, then stop responding.
    I see /var/log/zimbra and no errors reported.
    I have zimbra installed in the vmware virtual machine, 1.5 gb ram 4 xeon procesors , 250 users and a lot of disk space.
    Zimbra 5.05 OSE over debian 4 etch.

    anyone help me please?

    thanks in advance

    best regards.

    B

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    You do not have enough RAM allocated to that machine.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    bart is offline Intermediate Member
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    OK, what do you recomend? but the strange thing is that when i start the server, the amount of ram consumed is arround 780M but start increasing without a top ... increasing to consume all the ram and then all the swap, i this normal?
    the users works ok, for a few hours, then zimbra hang due to overload of ram ( i think)

    another strange thing.. i that happens after 3 moth of working ok with the same users and resouces allocated.

    any ideas?

    thanks in advance...

    best regards.

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