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  #1 (permalink)  
Old 06-20-2008, 02:12 AM
Active Member
  
Posts: 43
Default [SOLVED] parts_decode_ext error
Hello everyone!

I have just found this error on a Zimbra 5.0.6 Open Source Edition running on Debian Etch 32 bits:

2008-06-19 18:29:03 deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=29874-14, parts_decode_ext FAILED: file(1) utility (/usr/bin/file) error: run_command (open pipe): Can't fork at /opt/zimbra/zimbramon/lib/i486-linux-gnu-thread-multi/IO/File.pm line 188.

It appears several times in the mail that the admin account receives every day.

Any hints?

The file command is there, and I am quite sure that all the necessary libraries were installed. Here you are the list of extra packages that I installed on a standard system before I installed Zimbra:

curl sudo libidn11 fetchmail libgmp3c2 libxml2 libstdc++5 libstdc++6 openssl libltd13 libssl0.9.7 libdb3 libexpat1 file libltdl3 libio-socket-ssl-perl libmail-imapclient-perl libmail-pop3client-perl libpcre3 file psmisc

Thanks in advance.
__________________
Jaume Sabater
http://linuxsilo.net/

"Ubi sapientas ibi libertas"
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  #2 (permalink)  
Old 06-20-2008, 02:19 AM
Active Member
  
Posts: 43
Default zmdumpenv
By the way:

Code:
$ zmdumpenv
----------------
20080620091836
----------------
uid=1001(zimbra) gid=1001(zimbra) groups=4(adm),5(tty),1001(zimbra),1002(postfix)
----------------
Linux zimbra.linuxsilo.net 2.6.24.5-xenU #1 SMP Wed Apr 23 16:49:03 EDT 2008 i686 GNU/Linux
----------------
zimbra.linuxsilo.net
----------------
zimbra.linuxsilo.net
----------------
zimbra.linuxsilo.net    A       92.48.122.79
----------------
DEBIAN4.0
----------------
Filesystem            Size  Used Avail Use% Mounted on
/dev/xvda1            4.0G  2.1G  1.9G  53% /
tmpfs                 251M     0  251M   0% /lib/init/rw
tmpfs                 251M     0  251M   0% /dev/shm
----------------
eth0      Link encap:Ethernet  HWaddr AA:00:B6:0A:56:A3  
          inet addr:92.48.122.79  Bcast:92.48.122.127  Mask:255.255.255.192
          inet6 addr: fe80::a800:b6ff:fe0a:56a3/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:3087885 errors:0 dropped:0 overruns:0 frame:0
          TX packets:313667 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:702976760 (670.4 MiB)  TX bytes:63445203 (60.5 MiB)
          Interrupt:10 

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:1105897 errors:0 dropped:0 overruns:0 frame:0
          TX packets:1105897 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:432871007 (412.8 MiB)  TX bytes:432871007 (412.8 MiB)

----------------
/opt/zimbra/bin/zmdumpenv: line 47: rpm: command not found
----------------
total 180
lrwxrwxrwx  1 zimbra zimbra   29 Jun 17 17:53 amavisd -> /opt/zimbra/amavisd-new-2.5.4
drwxr-xr-x  4 zimbra zimbra 4096 Jun 17 17:53 amavisd-new-2.5.4
drwxr-xr-x  6 zimbra zimbra 4096 Jun 17 17:53 aspell-0.60.6
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:52 backup
drwxr-xr-x  2 root   root   4096 Jun 17 17:52 bin
lrwxrwxrwx  1 zimbra zimbra   23 Jun 17 17:53 clamav -> /opt/zimbra/clamav-0.93
drwxr-xr-x 10 root   root   4096 Jun 17 17:53 clamav-0.93
drwxr-xr-x  7 zimbra zimbra 4096 Jun 20 09:17 conf
-rw-------  1 root   root   1906 Jun 17 17:55 config.6706
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:52 contrib
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:53 convertd
lrwxrwxrwx  1 zimbra zimbra   23 Jun 17 17:52 curl -> /opt/zimbra/curl-7.17.0
drwxr-xr-x  6 zimbra zimbra 4096 Jun 17 17:52 curl-7.17.0
lrwxrwxrwx  1 zimbra zimbra   32 Jun 17 17:52 cyrus-sasl -> /opt/zimbra/cyrus-sasl-2.1.22.3z
drwxr-xr-x  8 root   zimbra 4096 Jun 17 17:52 cyrus-sasl-2.1.22.3z
drwxr-xr-x  5 zimbra zimbra 4096 Jun 17 17:53 data
drwxr-xr-x  3 zimbra zimbra 4096 Jun 20 09:16 db
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:52 doc
lrwxrwxrwx  1 zimbra zimbra   23 Jun 17 17:53 dspam -> /opt/zimbra/dspam-3.8.0
drwxr-xr-x  7 root   root   4096 Jun 17 17:53 dspam-3.8.0
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:53 fbqueue
lrwxrwxrwx  1 zimbra zimbra   25 Jun 17 17:52 heimdal -> /opt/zimbra/heimdal-1.0.2
drwxr-xr-x  6 zimbra zimbra 4096 Jun 17 17:52 heimdal-1.0.2
lrwxrwxrwx  1 zimbra zimbra   23 Jun 17 17:53 httpd -> /opt/zimbra/httpd-2.2.8
drwxr-xr-x 15 root   root   4096 Jun 17 17:53 httpd-2.2.8
drwxr-xr-x  3 zimbra zimbra 4096 Jun 17 19:43 index
lrwxrwxrwx  1 zimbra zimbra   23 Jun 17 17:52 java -> /opt/zimbra/jdk1.5.0_15
drwxr-xr-x  7 zimbra zimbra 4096 Jun 17 17:52 jdk1.5.0_15
lrwxrwxrwx  1 zimbra zimbra   23 Jun 17 17:53 jetty -> /opt/zimbra/jetty-6.1.5
drwxr-xr-x 11 root   root   4096 Jun 17 17:53 jetty-6.1.5
drwxr-xr-x  5 root   root   4096 Jun 17 17:52 lib
drwxr-xr-x  4 root   root   4096 Jun 17 17:52 libexec
drwxr-xr-x  2 zimbra zimbra 4096 Jun 20 09:18 log
drwxr-xr-x  4 zimbra zimbra 4096 Jun 17 17:53 logger
lrwxrwxrwx  1 zimbra zimbra   23 Jun 17 17:53 mailboxd -> /opt/zimbra/jetty-6.1.5
lrwxrwxrwx  1 zimbra zimbra   60 Jun 17 17:53 mysql -> /opt/zimbra/mysql-standard-5.0.51a-pc-linux-gnu-i686-glibc23
drwxr-xr-x  9 root   root   4096 Jun 17 17:53 mysql-standard-5.0.51a-pc-linux-gnu-i686-glibc23
drwxr-xr-x 10 root   root   4096 Jun 17 17:53 net-snmp-5.4.1
lrwxrwxrwx  1 zimbra zimbra   30 Jun 17 17:52 openldap -> /opt/zimbra/openldap-2.3.41.7z
drwxr-xr-x 10 root   root   4096 Jun 17 17:52 openldap-2.3.41.7z
lrwxrwxrwx  1 zimbra zimbra   36 Jun 17 17:52 openldap-clibs -> /opt/zimbra/openldap-clibs-2.3.41.7z
drwxr-xr-x  3 root   root   4096 Jun 17 17:52 openldap-clibs-2.3.41.7z
drwxr-xr-x  4 zimbra zimbra 4096 Jun 17 21:51 openldap-data
lrwxrwxrwx  1 zimbra zimbra   26 Jun 17 17:52 openssl -> /opt/zimbra/openssl-0.9.8g
drwxr-xr-x  6 zimbra zimbra 4096 Jun 17 17:52 openssl-0.9.8g
lrwxrwxrwx  1 root   root     28 Jun 17 17:53 postfix -> /opt/zimbra/postfix-2.4.7.5z
drwxr-xr-x  6 root   root   4096 Jun 17 17:53 postfix-2.4.7.5z
drwxr-xr-x  3 zimbra zimbra 4096 Jun 20 09:15 redolog
lrwxrwxrwx  1 zimbra zimbra   30 Jun 17 17:52 sleepycat -> /opt/zimbra/sleepycat-4.2.52.6
drwxr-xr-x  6 root   root   4096 Jun 17 17:52 sleepycat-4.2.52.6
lrwxrwxrwx  1 zimbra zimbra   26 Jun 17 17:53 snmp -> /opt/zimbra/net-snmp-5.4.1
drwxr-xr-x  5 zimbra zimbra 4096 Jun 17 17:55 ssl
drwxr-xr-x  4 zimbra zimbra 4096 Jun 17 19:43 store
lrwxrwxrwx  1 zimbra zimbra   27 Jun 17 17:52 tcmalloc -> /opt/zimbra/tcmalloc-0.95.1
drwxr-xr-x  7 zimbra zimbra 4096 Jun 17 17:52 tcmalloc-0.95.1
drwxr-xr-x  3 zimbra zimbra 4096 Jun 17 17:53 wiki
drwxr-xr-x  6 root   root   4096 Jun 17 17:52 zimbramon
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:53 zimlets
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:53 zimlets-admin-extra
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:53 zimlets-experimental
drwxr-xr-x  2 zimbra zimbra 4096 Jun 17 17:53 zimlets-extra
drwxr-xr-x  6 zimbra zimbra 4096 Jun 20 01:00 zmstat
----------------
 09:18:37 up 2 days, 16:49,  2 users,  load average: 0.32, 0.31, 0.22
----------------
512992 KB
----------------
----------------
FREE total used free shared buffers cached Mem: 500 476 24 0 3 138 -/+ buffers/cache: 335 165 Swap: 127 2 125 KB
----------------
----------------
127.0.0.1 localhost
92.48.122.79 zimbra.linuxsilo.net
----------------
search zimbra.linuxsilo.net
nameserver 217.112.88.90
nameserver 217.112.87.147
nameserver 217.112.88.10
----------------
# /etc/nsswitch.conf
#
# Example configuration of GNU Name Service Switch functionality.
# If you have the `glibc-doc-reference' and `info' packages installed, try:
# `info libc "Name Service Switch"' for information about this file.

passwd:         compat
group:          compat
shadow:         compat

hosts:          files dns
networks:       files

protocols:      db files
services:       db files
ethers:         db files
rpc:            db files

netgroup:       nis
----------------
----------------
lrwxrwxrwx 1 root root     18 Jun 17 17:45 /usr/lib/libstdc++.so.5 -> libstdc++.so.5.0.7
-rw-r--r-- 1 root root 737624 Jan  3  2007 /usr/lib/libstdc++.so.5.0.7
lrwxrwxrwx 1 root root     18 Apr 11  2007 /usr/lib/libstdc++.so.6 -> libstdc++.so.6.0.8
-rw-r--r-- 1 root root 909044 Dec 10  2006 /usr/lib/libstdc++.so.6.0.8
----------------
__________________
Jaume Sabater
http://linuxsilo.net/

"Ubi sapientas ibi libertas"
Last edited by jsabater : 06-20-2008 at 02:21 AM.
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  #3 (permalink)  
Old 06-20-2008, 06:25 AM
Active Member
  
Posts: 43
Default
I believe that installing the packages libgetopt-mixed-perl and libmime-explode-perl solved the problem. I'll post here when I have confirmation.
__________________
Jaume Sabater
http://linuxsilo.net/

"Ubi sapientas ibi libertas"
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  #4 (permalink)  
Old 06-21-2008, 02:34 AM
Active Member
  
Posts: 43
Default Solved
Just to confirm to you all that installing these two packages solved the problem.
__________________
Jaume Sabater
http://linuxsilo.net/

"Ubi sapientas ibi libertas"
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  #5 (permalink)  
Old 08-25-2008, 02:34 AM
Active Member
  
Posts: 43
Default
For how long does it resolv the issue?
__________________
Jaume Sabater
http://linuxsilo.net/

"Ubi sapientas ibi libertas"
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  #6 (permalink)  
Old 08-25-2008, 02:37 AM
Intermediate Member
  
Posts: 15
Default
I am running 5.0.8 on Ubuntu 6.06 and it did not fix this issue for me
however restarting the daemon seems to solve the issue temporarily
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  #7 (permalink)  
Old 08-25-2008, 03:31 AM
Intermediate Member
  
Posts: 15
Default
how did you manage to respond to me 3 minutes before i posted??

not sure yet, but i'd say 24-36h...
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  #8 (permalink)  
Old 10-13-2008, 08:24 AM
Junior Member
  
Posts: 7
Default SOLVED -- Just Install the FILE Utility
Installing the "file" utility solved the error:
apt-get install file

Restart zimbra process:
su - zimbra -c "zmcontrol stop"

su - zimbra -c "zmcontrol start"

Have a Nice Day!!
YMJ
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