[SOLVED] Auto reply

[wiscalico]

Hi.

I have a customer who would like to change the sends an auto reply once every day instead of once every 7 days. I can't seem to find anywhere to configure this is it even possible?

Thanks.

[mmorse]

su - zimbra
zmprov ma user@domain.com zimbraPrefOutOfOfficeCacheDuration 1d

You could also modify it on a COS:
zmprov mc cosName zimbraPrefOutOfOfficeCacheDuration 1d

This is now also available in the admin console of newer 5.0.x versions > user or COS preferences tab > out of office cache lifetime.

Only 1 away message is sent per incoming message address over that specified time.
Thus duplicate away messages will not be sent to the same user in the given interval of x time. After that time expires, if they send that account an email, they would again get back another notification.

Setting to 0 would send an out-of-office notification in response to every email received from an address - but the feature is nice afterall.

Plus, if you have user A with an away message up, user B sends an email, and immediately puts up their away message (with the attribute set to 0) you could technically get a loop. You can do hours, minutes, & seconds as well, but seconds especially probably isn't useful.

I prefer 3d or every week 5/7d depending upon how long the user is gone. ie: If they're typically gone a month, then every week.

The other attributes:
zimbraPrefOutOfOfficeDirectAddress
zimbraPrefOutOfOfficeReply
zimbraPrefOutOfOfficeReplyEnabled
zimbraPrefOutOfOfficeFromDate
zimbraPrefOutOfOfficeUntilDate

[nskmdu]

hi

what is COS

[wiscalico]

COS is "Class of Service".