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Thread: [SOLVED] Undelivered mail to a distribution list

  1. #1
    rajahd is offline Special Member
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    Default [SOLVED] Undelivered mail to a distribution list

    I recently upgraded to 5.0.5 (instigated by another issue) and since then one of our users is experiencing some oddities. Among them is all received e-mail is in text format, despite having all settings for HTML checked that we can find in the personal settings area and his account in the management site.

    The more important issue that has cropped up is all his mail to internal distribution lists are getting returned:
    From: "Mail Delivery System" <MAILER-DAEMON@mail.domain.com>
    To: user@domain.com
    Sent: Friday, May 23, 2008 10:26:13 AM GMT -06:00 US/Canada Central
    Subject: Undelivered Mail Returned to Sender

    This is the mail system at host mail.domain.com.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <list@domain.com>: domain.com
    Myself and several others have no problems sending to this same distribution list. Can anyone give me some pointers on how to resolve this? I'm hoping it's something simple I just overlooked. Thanks.

    Edit: I've verified there are no filters present and I've looked for any obvious (I think) settings in his account on the management site.

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Could you check your Log Files - Zimbra :: Wiki and see what Postfix is having issues with please ?

  3. #3
    Abzstrak is offline Intermediate Member
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    I can only attest to the html/plain text problem. I had the same issue with 5.0.5, upgrading to 5.0.6 fixed the problem.... apparently it was a known bug in 5.0.5.

  4. #4
    rajahd is offline Special Member
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    Figures I would upgrade to 5.0.5 mere days before 5.0.6 is released! Checking the log files now and will post back what find. Also going to upgrade to 5.0.6 tonight to see if that fixes the plain text problem. Thanks for the help!!

  5. #5
    rajahd is offline Special Member
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    The upgrade to 5.0.6 seems to have solved the undeliverable mail issue. I'm waiting on final confirmation from the user and for verification that they can recieve HTML e-mails as well before marking this solved.

  6. #6
    rajahd is offline Special Member
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    It's confirmed the upgrade did solve the underliverable mail issue as well as the text only e-mail issues. The text e-mails appear to be a confirmed bug in 5.0.5 and the undelivered e-mails may be a bug related to 5.0.5 as well.

    Now that we're on 5.0.6, one annoyance that has cropped us is the Yahoo search box is back and no amount of "/opt/zimbra/bin/zmprov mc default zimbraFeatureWebSearchEnabled FALSE" will remove it. I've reset the afore mentioned option and restarted the mailbox as well as restarted the entire zimbra process. Any ideas on why it would suddenly be ignoring the settings or if I'm doing something wrong?

    Another issue is when someone tries to look at another person's calender it now says "Error getting appointments". There doesn't appear to be any error code or information on how to resolve the problem. Suggestions on what might cause this how to go about fixing the issue?

    TIA!
    Last edited by rajahd; 05-29-2008 at 09:46 AM.

  7. #7
    rajahd is offline Special Member
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    More issues keep cropping up so I started a new thread specific to 5.0.6 issues: More issues in 5.0.6

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