[SOLVED] Message Queue Display Error

[emmaylots]

Message:system failure: exception during auth {RemoteManager;zmail.example.com->zimbra@zmail.example.com:22}
Error code:service.FAILURE Method: GETMailQueueInfoRequest
Details:soap:Receiver


Hi,

This is the message I get anytime I logged on to the Administration console to view message Queue.
Could anyone help me?

[phoenix]

Take a look at this article: Mail Queue Monitoring - Zimbra :: Wiki you probably need to regenerate the keys.

[emmaylots]

zimbra@zmail:~$ ssh -i .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@zmail.example.com
ssh: connect to host zmail.example.com port 22: Connection refused
zimbra@zmail:~$ AllowUsers admin zimbra
-bash: AllowUsers: command not found
zimbra@zmail:~$ zmsshkeygen
Generating public/private dsa key pair.
Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
The key fingerprint is:
02:df:56:6a:bb:03:8f:4b:76:bf:38:fd:18:43:17:3d zmail.example.com
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException zmail.example.com:389)
zimbra@zmail:~$ zmupdateauthkeys
ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException zmail.example.com:389)
Updating /opt/zimbra/.ssh/authorized_key


Thanks,
I'm currently running it on Ubuntu 7.10, I checked but there was no /var/log/secure . I have regenerated the keys, but it gives me errors as displayed above,
I have also enabled the zimbra user account.
I also tried verifying sshd configuration, but received this error: Warning: Identity file .ssh/zimbra_identity not accessible: No such file or directory.
What do I do next

[phoenix]

zimbra@zmail:~$ ssh -i .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@zmail.example.com
ssh: connect to host zmail.example.com port 22: Connection refused

That would imply that the ssh daemon isn't running, is it?

[emmaylots]

I found out that ssh wasn't installed in the first place, so I installed it and it's now running. I further confirmed by scanning all ports on my machine that port 22 was open.
Then I followed the steps outlined at:
Mail Queue Monitoring - Zimbra :: Wiki
It worked out fine.
Thanks everyone.