Results 1 to 2 of 2

Thread: SSL Certificate related issues

  1. #1
    jwf6911 is offline Active Member
    Join Date
    Apr 2007
    Rep Power

    Default SSL Certificate related issues

    I was trying to generate a Certificate Signing Request (CSR) to get a commercial certificate through the Zimbra Administration Console. But I got a "Server error encountered" message -

    "Message: system failure: exception during auth {RemoteManager: ->} Error code: service.FAILURE Method: GetCertRequest Details:soap:Receiver"

    What may have caused this error?


  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
    Join Date
    May 2006
    Rep Power


    Assuming you're using the standard ssh port:
    1. Check /etc/sshd_config and be sure it's set to 22
    2. stop/start/restart sshd
    /etc/init.d/ssh restart
    3. su - zimbra
    4. Be sure zimbra's ssh port is set to 22
    zmprov ms zimbraRemoteManagementPort 22
    5. Generate new ssh keys
    cd /opt/zimbra/bin/
    6. Deploy the keys
    To test this, you can run the following command:
    ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no -p 22
    -Shouldn't prompt you for a password at this point...then check the admin console mail queues area/servers/certificates.
    If you continue to get that error please see this doc for some more ideas Mail Queue Monitoring - Zimbra :: Wiki

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Install a commercial SSL certificate ??
    By nick20 in forum Installation
    Replies: 6
    Last Post: 06-23-2010, 03:08 AM
  2. Certificate Change Kicks Moto Q off of SSL Synch
    By theasbcguy in forum Zimbra Mobile
    Replies: 3
    Last Post: 04-14-2008, 12:01 PM
  3. Self-Signed SSL Certificate Causing Crash
    By VxJasonxV in forum Administrators
    Replies: 1
    Last Post: 12-06-2007, 01:24 PM
  4. Replies: 1
    Last Post: 11-05-2007, 06:55 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts