Results 1 to 7 of 7

Thread: shared folder mail reply wrong attachment and wrog from adress

  1. #1
    t.goetten is offline Member
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    11
    Rep Power
    7

    Default shared folder mail reply wrong attachment and wrog from adress

    hi,

    since i set up a shared mailbox, which is accessable for 3 users, i figured out some problems in replying to e-mails recieved for this (shared) mailbox.

    my "solution" to use different "From:" adresses (e.g. to use the e-mail adress of the shared folder), i configured "accounts" for each user , who has access to the shared mailbox, within the web client. this worked, somehow and in most cases (i thought)!

    when a user tries to reply to a shared folder inbox mail, he can choose which account to use for the answer (his, or the shared folder). today i noticed, that this is being TOTALLY ignored, which means that whatever account i choose, the account originally ment for the shared folder inbox (info@...) is used, not the user account!

    adress for received mails which go to the shared folder : info@....
    personal adress / user account : <username>@...

    it's getting worser when a user tries to answer to an shared folder inbox mail. during the process of composing the answer, attachted files (pdf, txt) are (re)opened correctly. but, the reciepient gets a different attachment! mostly some realy old e-mails (random) as html attachment. this happens if a user answers with his account / idetity AND with the shared folder inbox identity (info@...).

    since i found no bug in zimbra bugzilla, i decided to first post my problem here. maybe there is something misconfigured ? today i'm going to update to 5.0.5. if this fixes the problem, i surely post this here!

    greetingz
    thomas

    Code:
    su - zimbra
    zmcontrol -v
    Release 5.0.4_GA_2101.UBUNTU6_64 UBUNTU6_64 FOSS edition

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,585
    Rep Power
    57

    Default

    Have you tried using the 'Persona' feature? Go to the user preferences then Accounts/Add Persona and see if that does what you need.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    t.goetten is offline Member
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    11
    Rep Power
    7

    Default

    Quote Originally Posted by phoenix View Post
    Have you tried using the 'Persona' feature? Go to the user preferences then Accounts/Add Persona and see if that does what you need.
    correct me if i'm wrong but this feature is NOT available @ opensource / community edition?! i did not find this anywhere

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,585
    Rep Power
    57

    Default

    Of course it's available in the OSS version, log in to a user mailbox then go to the Preferences tab, Accounts tab then Add Persona.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    t.goetten is offline Member
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    11
    Rep Power
    7

    Default

    ok, then we both ment the same! this is already done and described above. since i'm using the german version i used the wrong "name", but i meant persona!

    i did the upgrade and, after samba and posix things were cleaned out, the upgrade worked flawlessly. but, the problem persists!

    any idea?

  6. #6
    t.goetten is offline Member
    Join Date
    Feb 2008
    Location
    Germany
    Posts
    11
    Rep Power
    7

    Default

    appendix : after the upgrade, attachment sending "on-behalf-of" works.

    the persona problem persists :-(

    i also found a bug which kinda covers my problem : 23693

    i hope this will get fixed very soon :-)

  7. #7
    conny is offline Intermediate Member
    Join Date
    May 2008
    Location
    Germany
    Posts
    21
    Rep Power
    7

    Default

    Hi,
    I'm having the exact same problem. Did you hear anything new on that matter?

    Cheers!
    Conny

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •