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  #1 (permalink)  
Old 04-15-2008, 07:10 PM
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Question [SOLVED] Attachments and Briefcase Failing onlarge attachments

I have a client who does advertisements for newspapers.

Sometime her attachments are over 20 Meg.

I raised the attachment size in the "Global Settings".

However, when trying to send the email it gets all the way to the end, quits, and show "Failed unknown error".

I tried logging onto the Zimbra server and send it that way, but it stall failed. I then tried to put it in the briefcase, but it was reporting the "Attachment is to large". Again it would do this after it had uploaded the the whole file.

I raised the attachment size to 100 Meg (yes I know that is extreme). The file being uploaded was only 17M.

I really don't know what the correct question is to ask here ...

Feedback .......

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Robert Canary
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  #2 (permalink)  
Old 04-16-2008, 05:38 AM
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Could you have a look at your Log Files - Zimbra :: Wiki for any errors and post please.
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Old 04-16-2008, 06:07 AM
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Default Log file Entries

mailbox.log
2008-04-15 19:50:58,801 INFO [btpool0-2] [name=mjpogue@xxxxxxxxxxx.com;mid=37;ip=xx.xx.xx.24 2;ua=Mozilla/4.0 (compatible;; MSIE 6.0;; Windows NT 5.1;; SV1;; .NET CLR 1.1.4322;; .NET CLR .0.50727);] FileUploadServlet - Exceeded maximum upload size of 10485760 bytes: rg.apache.commons.fileupload.FileUploadBase$SizeLi mitExceededException: the request was rejected because it's size exceeds allowed range

This is the only thing I have found in the log files. However, the it is set 100,000kb. The file being uploaded is only 17 Meg. For some reason the setting is not going through.

Side Note: It would be nice if Zimbra checked for file sizes before actually sending the file.

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  #4 (permalink)  
Old 04-16-2008, 06:32 AM
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What version of ZCS are you running ?

See if this applies to you FileUploadServlet - Exceeded maximum upload size

Also, http://www.zimbra.com/forums/announc...r-profile.html please
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Old 04-16-2008, 06:32 AM
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Default main.cf

I am going through the log and config files, and came across the postfix/conf/main.cf. I noticed the "message_size_limit = 102400000".

I set the limit to 100M or 100000Kb this would be correct. So I can see the value is in fact migrating correctly.


Version 5.0.4
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robert
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Robert Canary
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Last edited by rwcanary; 04-16-2008 at 06:42 AM..
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  #6 (permalink)  
Old 04-16-2008, 07:41 AM
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Arrow FileUpload Size

Apparently the issue is not the Max Message size it is the File Upload Size.

I attached numerous files to an email. Each less than 10 Meg, but total attachments was over 14 Meg and it went through fine.

How do you configure the MaxUploadFileSize?

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robert
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  #7 (permalink)  
Old 04-16-2008, 07:47 AM
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Code:
zmprov mcf zimbraFileUploadMaxSize 102400000
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Old 04-16-2008, 08:11 AM
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Lightbulb [work Around]

The max Message size (in the global/MTA) will not adjust the max file upload size.

I have found much discussion on these issues, however, most of the confussion came from the interchanging the terms: particularly in threads about migrating.

The "Max File Message Size" (zimbraMtaMaxMessageSize) setting in the Admin WebGUI is *not* the same thing as (nor dose it alter in anyway) the zimbraFileUploadMaxSize value. It only always for a larger email. You are still limited by the size of the file being uploaded.

Some Wiki docs metioned Global Setting/Messages to change this value. I am running 5.0.4 and the Messages setion only has "Max File Message Size"

#zmprov gcf zimbraMtaMaxMessageSize
zimbraMtaMaxMessageSize: 1024000000
#zmprov gs my.zimbra-server.com
zimbraFileUploadMaxSize: 1048000

As you see they are different.
zmprov ms my.zimbra-server.com zimbraFileUploadMaxSize 35840000

This set the max file upload (*not* the Max Message Size) to 35 Meg.

GUIs are nice becuase you can edit anything on the GIU, but you can only edit what's in the GUI.
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  #9 (permalink)  
Old 04-16-2008, 08:16 AM
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Robert, you could file a RFE for this
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  #10 (permalink)  
Old 04-16-2008, 08:28 AM
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Default

This might shed some light on the subject: [SOLVED] Maximum message size
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Bill
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