Problem with Postfix and MTA

I have a problem very serious with my server Zimbra because when I start the zmcontrol and appears the next:
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Stopped
postfix is not running
snmp Running
spell Running

And when I check the maillog appears:

postfix/postqueue: fatal: Queue report unavailable - mail system is down

And in the zimbra.log of messages appears this:

Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: antispam: Running
Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: antivirus: Running
Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: ldap: Running
Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: logger: Running
Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: mailbox: Running
Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: mta: Stopped
Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: snmp: Running
Apr 11 00:08:04 mail zimbramon[17471]: 17471:info: 2008-04-11 00:08:01, STATUS: mail.interforest.com.pe: spell: Running


Also run the command postqueue -f but I can't
appears this : postqueue: fatal: Cannot flush mail queue - mail system is down

Which operating system? Which version/release of Zimbra? What's in the log files?

Centos 5 and the version of Zimbra is 4.5.6, and the log file belong to zimbra.log

I have checked the past /var/log/messages and have seen when start the problem.

I think which this is the origin is there.

Quote:

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Originally Posted by ZMilton

Centos 5 and the version of Zimbra is 4.5.6, and the log file belong to zimbra.log

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You need to upgrade, there was a problem with clamav in that release.

But I have the lastest stable version of Clamav I have the version 9.02.1 and virus database of main.cvd is 46 and daily.inc is 6704.

The last thing I get is this message:

Code:

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Apr 11 16:20:02 mail zimbramon[4501]: 4501:info: 2008-04-11 16:20:01, DISK: mail.interforest.com.pe: dev: /dev/mapper/VolGroup00-LogVol00, mp: /, tot: 29850, avail: 24377
Apr 11 16:20:02 mail zimbramon[4501]: 4501:info: 2008-04-11 16:20:01, DISK: mail.interforest.com.pe: dev: /dev/sda1, mp: /boot, tot: 99, avail: 83
Apr 11 16:20:02 mail zimbramon[4501]: 4501:info: 2008-04-11 16:20:01, DISK: mail.interforest.com.pe: dev: /dev/mapper/VolGroup00-LogVol01, mp: /var, tot: 48419, avail: 45377
Apr 11 16:20:02 mail zimbramon[4501]: 4501:info: 2008-04-11 16:20:01, DISK: mail.interforest.com.pe: dev: /dev/mapper/VolGroup00-LogVol02, mp: /home, tot: 68010, avail: 64269
Apr 11 16:20:03 mail zimbramon[4503]: 4503:info: 2008-04-11 16:20:02, QUEUE: 0 0
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: antispam: Running
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: antivirus: Running
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: ldap: Running
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: logger: Running
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: mailbox: Running
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: mta: Stopped
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: snmp: Running
Apr 11 16:20:05 mail zimbramon[4500]: 4500:info: 2008-04-11 16:20:01, STATUS: mail.interforest.com.pe: spell: Running

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Now the service MTA is not running, when I try start the service first start with zmmtaconfigctl start and achieve start but when run postfix start the system is hang, I expect to cmplete but never finish. Also execute MTA start And the same was true with the postfix

I execute

Code:

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zmmtactl start

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appears:

Code:

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Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMtaMyNetworks with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/conf/salocal.cf
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMtaMaxMessageSize with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::434 Looking up key=zimbraVirusBlockEncryptedArchive with type=VAR
Fri Apr 11 19:49:08 2008 main::checkConditional::393 Checking conditional for negate=1 type=VAR zimbraVirusBlockEncryptedArchive=yes
Fri Apr 11 19:49:08 2008 main::checkConditional::393 Checking conditional for negate=1 type=VAR zimbraVirusBlockEncryptedArchive=yes return=0
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/conf/clamd.conf
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMtaAuthURL with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/etc/saslauthd.conf
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::754 Looking up key=zimbraMtaBlockedExtension with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::776 Looking up key=zimbraMtaBlockedExtension with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::754 Looking up key=zimbraMtaBlockedExtension with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::754 Looking up key=zimbraMtaBlockedExtension with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::776 Looking up key=zimbraMtaBlockedExtension with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::754 Looking up key=zimbraMtaBlockedExtension with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/conf/postfix_header_checks
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailURL with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailURL with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailURL with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailURL with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailURL with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailURL with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/tomcat/webapps/zimbra/WEB-INF/web.xml
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/tomcat/webapps/service/WEB-INF/web.xml
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/tomcat/webapps/zimbraAdmin/WEB-INF/web.xml
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::795 Looking up key=zimbraVirusDefinitionsUpdateFrequency with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/conf/freshclam.conf
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::745 Looking up key=antivirus with type=SERVICE
Fri Apr 11 19:49:08 2008 main::lookUpConfig::745 SERVICE lookup antivirus=1
Fri Apr 11 19:49:08 2008 main::lookUpConfig::745 Looking up key=antispam with type=SERVICE
Fri Apr 11 19:49:08 2008 main::lookUpConfig::745 SERVICE lookup antispam=1
Fri Apr 11 19:49:08 2008 main::lookUpConfig::771 Looking up key=zimbraSpamTagPercent with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::771 Looking up key=zimbraSpamKillPercent with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::771 Looking up key=zimbraSpamKillPercent with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::771 Looking up key=zimbraSpamKillPercent with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraSpamSubjectTag with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::762 Looking up key=zimbraVirusWarnRecipient with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/conf/amavisd.conf
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Entering Function
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::lookUpConfig::803 Looking up key=zimbraMailSSLPort with type=VAR
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Rewrote: /opt/zimbra/tomcat/conf/server.xml
Fri Apr 11 19:49:08 2008 main::rewriteConfig::662 Leaving Function
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e sender_canonical_maps='ldap:/opt/zimbra/conf/ldap-scm.cf'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e virtual_alias_domains='ldap:/opt/zimbra/conf/ldap-vad.cf'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e recipient_delimiter=''
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_cert_file='/opt/zimbra/conf/smtpd.crt'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_auth_only='yes'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e myhostname='mail.interforest.com.pe'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e virtual_mailbox_domains='ldap:/opt/zimbra/conf/ldap-vmd.cf'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e mydestination='localhost'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e mailbox_size_limit='0'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_client_restrictions='reject_unauth_pipelining'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e virtual_alias_maps='ldap:/opt/zimbra/conf/ldap-vam.cf'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e transport_maps='ldap:/opt/zimbra/conf/ldap-transport.cf'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e sendmail_path='/opt/zimbra/postfix-2.2.9/sbin/sendmail'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e message_size_limit='20480000'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e broken_sasl_auth_clients='yes'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e alias_maps='hash:/etc/aliases'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e manpage_directory='/opt/zimbra/postfix-2.2.9/man'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_helo_required='yes'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e daemon_directory='/opt/zimbra/postfix-2.2.9/libexec'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e virtual_transport='error'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e mynetworks='192.168.1.0/24 192.168.3.0/24 192.168.2.0/24 192.168.4.0/24'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_recipient_restrictions='reject_non_fqdn_recipient, permit_sasl_authenticated, permit_mynetworks, reject_unlisted_recipient, reject_unauth_destination, permit'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_loglevel='1'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e relayhost=''
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e disable_dns_lookups='no'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e content_filter='smtp-amavis:[127.0.0.1]:10024'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e virtual_mailbox_maps='ldap:/opt/zimbra/conf/ldap-vmm.cf'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e version='2.2.9'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e mailq_path='/opt/zimbra/postfix-2.2.9/sbin/mailq'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e header_checks='pcre:/opt/zimbra/conf/postfix_header_checks'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_use_tls='yes'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e queue_directory='/opt/zimbra/postfix-2.2.9/spool'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e newaliases_path='/opt/zimbra/postfix-2.2.9/sbin/newaliases'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_reject_unlisted_recipient='yes'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_data_restrictions='reject_unauth_pipelining'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_tls_key_file='/opt/zimbra/conf/smtpd.key'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e command_directory='/opt/zimbra/postfix-2.2.9/sbin'
Fri Apr 11 19:49:08 2008 main::doPostconf::666 Executing /opt/zimbra/postfix/sbin/postconf -e smtpd_sasl_auth_enable='yes'

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and there stay and not moving :confused:

Can somebody help me? please:(

I've got the same problem:

CentOS 5.1
Zimbra OS 5.0.4

Problem: Mails can not be sent nor received. (Mta is running)

Quote:

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Originally Posted by zimbra.log

postfix/postqueue: fatal: Queue report unavailable - mail system is down

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Will inspect this deeper this evening and report back ...

How much free disk space do you have on the mountpoint for /opt/zimbra ?