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Thread: System failure: exception during auth {RemoteManager: : 22

  1. #1
    reduss is offline New Member
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    Default System failure: exception during auth {RemoteManager: : 22

    Hello eveybody, i´m new in this forum and zimbra administator . I hope somebody help me. Since two months ago my mail server is in rbl`s list, and i decided to migrate sendmail to zimbra. Now i have many questions.

    1.- I need to configurate mail relay, i dont want to get send spam.
    2.- I´ve a firewall to maintain a "default drop" stance, and i can´t loggin to my administrator console. I put it on rules accept for zimbra´s ports.
    3.- When i want to configurate my server from the console, i get the next message:

    Administración de zimbra
    Mensaje: system failure: exception during auth {RemoteManager: quiexhoba.unsis.edu.mx->zimbra@quiexhoba.unsis.edu.mx:22} Código de error: service.FAILURE Method: GetMailQueueInfoRequest Detalles:soap:Receiver
    My system is Debian 4.0 and Zimbra 5.0 open source

    Thak you!!!
    Last edited by reduss; 04-09-2008 at 07:42 AM.

  2. #2
    uxbod's Avatar
    uxbod is offline Moderator
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    Welcome to the forums

    Quote Originally Posted by reduss View Post
    1.- I need to configurate mail relay, i dont want to get send spam.
    Are you asking how to relay all your email through your upstream ISP ?

    Quote Originally Posted by reduss View Post
    2.- I´ve a firewall to maintain a "default drop" stance, and i can´t loggin to my administrator console. I put it on rules accept for zimbra´s ports.
    What ports have you opened on your firewall ? Are they as documented here ? Firewall Configuration - Zimbra :: Wiki

    Quote Originally Posted by reduss View Post
    3.- When i want to configurate my server from the console, i get the next message:

    Administración de zimbra
    Mensaje: system failure: exception during auth {RemoteManager: quiexhoba.unsis.edu.mx->zimbra@quiexhoba.unsis.edu.mx:22} Código de error: service.FAILURE Method: GetMailQueueInfoRequest Detalles:soap:Receiver
    This may be of help :- [SOLVED] Remote Manager, Port 22 issue

  3. #3
    reduss is offline New Member
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    Post Thank you uxbod, i´ve resolve two of three issues!!

    Are you asking how to relay all your email through your upstream ISP
    You´re right, but I don´t know how. I don’t like anyone to take spam of me. And I´ve a question, is zimbra functioning as an open relay??, if the answer is "yes", how can i´m sure zimbra is not open ralay??
    What ports have you opened on your firewall ? Are they as documented here ? Firewall Configuration - Zimbra :: Wiki
    I'm not sure at all but I´ve opened all ports on my firewall. I took the ports from "Firewall Configuration - Zimbra".May be, Im going to maintain a "default accept" stance.

    I changed the port... thank you!!!

  4. #4
    mmorse's Avatar
    mmorse is offline Moderator
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    Quote Originally Posted by reduss View Post
    Hello eveybody, i´m new in this forum and zimbra administator . I hope somebody help me. Since two months ago my mail server is in rbl`s list, and i decided to migrate sendmail to zimbra. Now i have many questions.
    1.- I need to configurate mail relay, i dont want to get send spam.
    Quote Originally Posted by uxbod View Post
    Are you asking how to relay all your email through your upstream ISP ?
    Quote Originally Posted by reduss View Post
    You´re right, but I don´t know how. I don’t like anyone to take spam of me. And I´ve a question, is zimbra functioning as an open relay??, if the answer is "yes", how can i´m sure zimbra is not open ralay??
    What was the reason you were given for being in an rbl before? (I gather your sendmail setup got turned into an open relay.)

    Trying to prevent someone from relaying through you?
    -Zimbra is not an open relay by default, here's some tests: Mail relay testing & Anonymous Relay Test

    How to have your mail go out through your ISP's relay servers?
    -See your admin console gui > server or global > MTA tab. You may also need Outgoing SMTP Authentication - Zimbra :: Wiki

    Want to enable a machine of yours to do mail submission/relaying from a remote networks?
    -See the MTA Trusted Networks in the servers > MTA tab or read ZimbraMtaMyNetworks - Zimbra :: Wiki

    Other good tidbits of info can be found in: Improving Anti-spam system - Zimbra :: Wiki

  5. #5
    reduss is offline New Member
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    Default Oks...

    Hi mmorse, thank you......Im going to check those links.

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