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Thread: [SOLVED] Problem with Notebook

  1. #1
    latre is offline Intermediate Member
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    Question [SOLVED] Problem with Notebook

    Im new with Zimbra and all works ok, except Documents(Notebook)....

    When open Documents show this:

    error: empty config variable zimbraNotebookAccount

    RequestURI=/service/home/userxxx/Notebook
    Caused by:

    com.zimbra.cs.service.wiki.WikiServiceException: error: empty config variable zimbraNotebookAccount
    ExceptionId:btpool0-2:1207223956917:ddda1609fe71b975
    Code:wiki.ERROR
    at com.zimbra.cs.service.wiki.WikiServiceException.ER ROR(WikiServiceException.java:49)
    at com.zimbra.cs.wiki.Wiki.getDefaultWikiAccount(Wiki .java:455)
    at com.zimbra.cs.session.WikiSession.getInstance(Wiki Session.java:38)
    at com.zimbra.cs.wiki.Wiki$WikiById.(Wiki.java:313)
    at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:532)
    at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:543)
    at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:116)
    at com.zimbra.cs.service.formatter.WikiFormatter.getT emplate(WikiFormatter.java:107)
    at com.zimbra.cs.service.formatter.WikiFormatter.hand leWikiFolder(WikiFormatter.java:137)
    at com.zimbra.cs.service.formatter.WikiFormatter.form atCallback(WikiFormatter.java:208)
    at com.zimbra.cs.service.formatter.Formatter.format(F ormatter.java:83)
    at com.zimbra.cs.service.UserServlet.doAuthGet(UserSe rvlet.java:449)
    at com.zimbra.cs.service.UserServlet.doGet(UserServle t.java:355)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:707)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:177)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

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    Can anyone helpme with this ???

  2. #2
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    Default

    When run as the zimbra user what is the output of:
    Code:
    zmprov gd domain-name zimbraNotebookAccount
    It should show something like:
    # name domain-name
    zimbraNotebookAccount: wiki@domain-name

    If that shows nothing you might want to check if documents have been enabled for that domain in the Admin UI. (Located at Domains ->domain-name ->Create Documents button at the top if it is active)

  3. #3
    latre is offline Intermediate Member
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    Question

    No show anything.........

    $ zmprov gd mydomain.com zimbraNotebookAccount
    # name mydomain.com

    Then go into the domain to see if Documents is created , but not.....and i want created but said this:

    Message: error: must initialize global wiki before domain wiki Error code: wiki.ERROR Method: InitNotebookRequest Details:soap:Sender

  4. #4
    mmorse's Avatar
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    Welcome to the forums,

    Search for the 'wiki' account in your admin console GUI with 'global documents account' as the description or run:
    zmprov gacf | grep wiki

    Take that global wiki address and:
    zmprov in wiki@domain.com
    zmprov impn wiki@domain.com /opt/zimbra/wiki/Template Template
    You may need to:
    zmmailboxdctl stop
    zmmailboxdctl start
    Clear your browser cache before checking the accounts notebook again.

    At that point you may also decide to create the optional domain level documents account for better sharing options, templates, etc.
    (Note that once you create a domain level wiki it's harder to 'undo'/revert back to the global wiki.)
    Last edited by mmorse; 04-05-2008 at 04:45 PM.

  5. #5
    latre is offline Intermediate Member
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    Thumbs up

    Tnks mmorse, works!!!


  6. #6
    mmorse's Avatar
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    Good to hear & welcome to the forums!
    Just to orient you a bit:

    Bugs & RFE's (requests for enhancements) can be filed/voted for in Bugzilla & tracked (see priorities & what release their going into) via PMweb.

    The blog lots of good articles - a good one to checkout is: Open Source Product Management: How do features get into Zimbra?

    Last but definitely not least - the Wiki has all sorts of collective knowledge in it

  7. #7
    spacegoose is offline Member
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    Default I am having the same problem

    RHEL5/64-bit 5.0.8 NE

    Message: error: domain wiki account must be different from global wiki account Error code: wiki.ERROR Method: InitNotebookRequest Details:soap:Sender

    I followed the steps above, and still get this error.


    zmprov gd domain-name zimbraNotebookAccount - still shows nothing (cleared cache, stopped/started zmmailboxdctl)




    Thanks,
    sg
    Last edited by spacegoose; 08-12-2008 at 11:45 AM.

  8. #8
    SiliconJunkie is offline Loyal Member
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    Default

    Quote Originally Posted by spacegoose View Post
    RHEL5/64-bit 5.0.8 NE

    Message: error: domain wiki account must be different from global wiki account Error code: wiki.ERROR Method: InitNotebookRequest Details:soap:Sender

    I followed the steps above, and still get this error.


    zmprov gd domain-name zimbraNotebookAccount - still shows nothing (cleared cache, stopped/started zmmailboxdctl)




    Thanks,
    sg

    Bump...

    Same trouble here.

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