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Thread: Deleting Appointment

  1. #1
    Russianspi is offline Loyal Member
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    Default Deleting Appointment

    Hi. One of my users has an appointment on his calendar that he can't delete. A little background: this appointment was accidentally put on his calendar by another user with whom he shares his calendar. Now, no one can reschedule or delete the appointment. If someone tries to reschedule it, they get this SOAP error:
    Code:
    msg: The specified Invite is out of date (has been updated): b66945c0-d958-4480-aa77-bb73d30139ac:6696-7696
    code: mail.INVITE_OUT_OF_DATE
    method: ModifyAppointmentRequest
    detail: soap:Sender
    trace: com.zimbra.cs.mailbox.MailServiceException: The specified Invite is out of date (h...
    Even worse, if someone tries to delete it, they get this SOAP error:
    Code:
    msg: system failure: java.lang.NullPointerException
    code: service.FAILURE
    method: CancelAppointmentRequest
    detail: soap:Receiver
    trace: com.zimbra.common.service.ServiceException: system failure: java.lang.NullPointerException Code:service.FAILURE at com.zimbra.common.service.Se...
    To solve the issue, I turned to the command line. There is a nice little article in Zimbra's Wiki that explains this process. The trouble: when I search for this appointment, I can't find it. (I'm certain that I am doing this correctly - it works for other appointments and other users, just not this one.) I searched by LIKE '%The subject of the Appointment%' and found no results. I am stuck, and the user that I am trying to help is not a trivial one in my company...

  2. #2
    gersh is offline Loyal Member
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    Default "The specified invite is out of date (has been updated)"

    Has anyone found a fix for this error? The error appears in a shared calendar with Manager rights. Neither the owner nor the share can delete the event
    Last edited by gersh; 08-10-2011 at 01:08 PM.

  3. #3
    Russianspi is offline Loyal Member
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    Default

    I don't think I ever did... I think I just let it go...

  4. #4
    dljordaneku is offline Elite Member
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    Default

    We are getting the same issue here. One other question I have is what happens when you click the send error details button? Also is there any fix for this or does anyone know what is going on?

    dj

  5. #5
    dotelpenguin is offline New Member
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    Default

    I occasionally have this problem in the Zimbra client. I can however delete these appointments if I switch to the standard (non-ajax) client. Much faster and easier then setting up Thunderbird or other external program.

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