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Thread: ZCS 5.0.2 Full Server Recovery

  1. #1
    Geoff1409 is offline Junior Member
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    Unhappy ZCS 5.0.2 Full Server Recovery

    Hi,

    I've followed the recovery steps on Network Edition Disaster Recovery - Zimbra :: Wiki to do a test recovery of my NE server. I can get the LDAP portion restored and thus the accounts created but nothing is restored into the mailboxes. If I try do a manual restore of a single mailbox I get the error 'com.zimbra.cs.account.AccountServiceException: no such account: Account ID for bud.resourceful@myserver.com not found in backup
    Code:account.NO_SUCH_ACCOUNT'.

    Any help would be appreciated as I have tried loading the server from scratch and suchlike with the same result.

    Thanks
    Geoff

  2. #2
    Dirk's Avatar
    Dirk is offline Moderator
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    Default

    Sounds like the ldap restore is not going in correctly, otherwise the accounts would be there. I'm not too sure on the reasons this may occur, but as you are a NE customer, I'd suggest contacting support with this if you havent already.

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