Change User Password

[tharangamu]

Dear Sir

we are using zinbra open source package for our corporate mail server with ubuntu server edition.

any user can log to zimbra webmail with out any error.but once he try to change his password under preferences -> Login Options -> Change Password, he cant change his password.the browser trying to connect and generate time out message.i tried from local LAN but result is same.

we are using Mozilla as a web browser.

please provide immediate solution for this because this is top urgent.

[mmorse]

Welcome to the forums,

How about if they try to change the password using the standard (HTML) web-client?

Don't forget to update your profile with your version information so we can better assist you when you have questions. Several methods of finding your version info are also given at that link.

This is fixed in 5.0.2: Bug 21246 - When using https: Change password is broken in WebUI > Bug 23553 - Mail> Change password broken(always tries to open https) even when it we have http url

A new window method had to be used for Bug 10981 - Setting password should happen over https when login is done over https in mixed mode, thus the standard (HTML) client's change password page is what's used - this also eliminated the need for ZmChangePasswordDialog.

[tharangamu]

we are using zcs-5.0.1 opensourse for corporate mail server.it is not possible to shift standes (HTML) web client.
please provide solution for this.

[mmorse]

If the user can't do the workaround of switching to the HTML client just for the password change your options are:
a) Upgrade to 5.0.2 4.5.11 & 5.0.2 Released!
b) Change your mail mode so that you can bring up the password change page: CLI zmtlsctl to set Web Server Mode - Zimbra :: Wiki (& check SMTP Auth Problems - Zimbra :: Wiki afterwards)
c) Change it for him using methods such as CLI:

su - zimbra
zmprov sp user@domain.com password

Or SOAP would be:

<SetPasswordRequest>
<id>{value-of-zimbraId}</id>
<newPassword>...</newPassword>
</SetPasswordRequest>