For me that is the bug, actually you could count it as 2.
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I stumbled over this "feature" too, it is really annoying. There seems to be a bug too, because the "on behalf" appears only if the mail has an indexable attachment or is bigger than a specific value.
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So it does send "on behalf" but only maybe, cannot rely on it.
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But the real issue for me is, zimbra modifies the From: field I set in the persona with only the e-mail address of the "on behalf" - account. e.g. Instead "Max Test" <office@domain.com>, it reads only office@domain.com.
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It is very common and reasonable for support or sales deps. to send everything from
support@domain.com and to "personalise" the mail adding "Friendly Name" <support@domain.com> to the From header.
Another problem came to my mind: Your e-mail will get a higher score in most spam filters, because of the NO_REAL_NAME check...
Is there a bug on this too, why zimbra alters the FROM:, although there is other info in the LDAP? But it may be related...
@jholder: you mentioned there is a bug, could you provide a bugzilla # ?
regards,
m