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Thread: Mail sending fails on NE 5.02.

  1. #1
    Miklos Kalman is offline Loyal Member
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    Default Mail sending fails on NE 5.02.

    Hi,

    I'm getting the following error message when trying to send from my zimbra server:

    Mar 3 04:06:50 mail postfix/qmgr[6453]: C23AD9201AC: from=<postmaster@mail.westerlike.com>, size=275, nrcpt=1 (queue active)
    Mar 3 04:06:50 mail postfix/smtp[8513]: C23AD9201AC: to=<kalman@inf.u-szeged.hu>, relay=none, delay=0.04, delays=0.01/0.01/0.02/0, dsn=5.4.4, status=undeliverable (unable to look up host inf.u-szeged.hu: Name or service not known)
    Mar 3 04:06:50 mail postfix/qmgr[6453]: C23AD9201AC: removed
    Mar 3 04:06:53 mail postfix/smtpd[8509]: NOQUEUE: reject: RCPT from mail.westerlike.com[217.65.100.52]: 450 4.1.1 <kalman@inf.u-szeged.hu>: Recipient address rejected: undeliverable address: unable to look up host inf.u-szeged.hu: Name or service not known; from=<info@westerlike.com> to=<kalman@inf.u-szeged.hu> proto=ESMTP helo=<mail.westerlike.com>

    All email addresses are valid. All MX records resolve and still no outgoing mail.
    DNS check is turned off in the admin area (in the COS and in the Global defaults).

    I also looked more thoroughly at the zimbra.log file it has a bunch of these entries:

    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)run_av (ClamAV-clamd, built-in
    i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 1
    27.0.0.1:3310: Connection refused) at (eval 76) line 310.
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)ClamAV-clamd av-scanner FAILED
    : CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to I
    NET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval 7
    6) line 511.
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)WARN: all primary virus scanne
    rs failed, considering backups
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)TROUBLE in check_mail: virus_s
    can FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to
    INET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval
    76) line 511.
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)PRESERVING EVIDENCE in /opt/zim
    bra/amavisd/tmp/amavis-20080303T040207-03782


    Any ideas?

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    Default

    Quote Originally Posted by Miklos Kalman View Post
    DNS check is turned off in the admin area (in the COS and in the Global defaults).
    I assume you meant 'server & global' - so you have a relay setup (or hand configured zimbraMailTransport) then correct?
    Quote Originally Posted by Miklos Kalman View Post
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)run_av (ClamAV-clamd, built-in
    i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 1
    27.0.0.1:3310: Connection refused) at (eval 76) line 310.
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)ClamAV-clamd av-scanner FAILED
    : CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to I
    NET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval 7
    6) line 511.
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)WARN: all primary virus scanne
    rs failed, considering backups
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)TROUBLE in check_mail: virus_s
    can FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to
    INET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval
    76) line 511.
    Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)PRESERVING EVIDENCE in /opt/zim
    bra/amavisd/tmp/amavis-20080303T040207-03782
    Corupt clamav db?
    su - zimbra
    mkdir /tmp/clamdb
    mv /opt/zimbra/clamav/db/* /tmp/clamdb
    zmprov ms `zmhostname` +zimbraServiceEnabled antivirus
    /opt/zimbra/clamav/bin/freshclam --config-file=/opt/zimbra/conf/freshclam.conf
    zmamavisctl stop
    zmamavisctl start
    (Does mail delivery work if you disable av?)

    This is NE, you can open a support ticket if you'd like us to have a look at the box.
    Last edited by mmorse; 03-02-2008 at 08:09 PM.

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