Mail sending fails on NE 5.02.

[Miklos Kalman]

Hi,

I'm getting the following error message when trying to send from my zimbra server:

Mar 3 04:06:50 mail postfix/qmgr[6453]: C23AD9201AC: from=<postmaster@mail.westerlike.com>, size=275, nrcpt=1 (queue active)
Mar 3 04:06:50 mail postfix/smtp[8513]: C23AD9201AC: to=<kalman@inf.u-szeged.hu>, relay=none, delay=0.04, delays=0.01/0.01/0.02/0, dsn=5.4.4, status=undeliverable (unable to look up host inf.u-szeged.hu: Name or service not known)
Mar 3 04:06:50 mail postfix/qmgr[6453]: C23AD9201AC: removed
Mar 3 04:06:53 mail postfix/smtpd[8509]: NOQUEUE: reject: RCPT from mail.westerlike.com[217.65.100.52]: 450 4.1.1 <kalman@inf.u-szeged.hu>: Recipient address rejected: undeliverable address: unable to look up host inf.u-szeged.hu: Name or service not known; from=<info@westerlike.com> to=<kalman@inf.u-szeged.hu> proto=ESMTP helo=<mail.westerlike.com>

All email addresses are valid. All MX records resolve and still no outgoing mail.
DNS check is turned off in the admin area (in the COS and in the Global defaults).

I also looked more thoroughly at the zimbra.log file it has a bunch of these entries:

Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)run_av (ClamAV-clamd, built-in
i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 1
27.0.0.1:3310: Connection refused) at (eval 76) line 310.
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)ClamAV-clamd av-scanner FAILED
: CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to I
NET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval 7
6) line 511.
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)WARN: all primary virus scanne
rs failed, considering backups
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)TROUBLE in check_mail: virus_s
can FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to
INET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval
76) line 511.
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)PRESERVING EVIDENCE in /opt/zim
bra/amavisd/tmp/amavis-20080303T040207-03782


Any ideas?

[mmorse]

DNS check is turned off in the admin area (in the COS and in the Global defaults).

I assume you meant 'server & global' - so you have a relay setup (or hand configured zimbraMailTransport) then correct?

Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)run_av (ClamAV-clamd, built-in
i/f): Too many retries to talk to 127.0.0.1:3310 (Can't connect to INET socket 1
27.0.0.1:3310: Connection refused) at (eval 76) line 310.
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)ClamAV-clamd av-scanner FAILED
: CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to I
NET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval 7
6) line 511.
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)WARN: all primary virus scanne
rs failed, considering backups
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!!)TROUBLE in check_mail: virus_s
can FAILED: virus_scan: ALL VIRUS SCANNERS FAILED: ClamAV-clamd av-scanner FAILED: CODE(0x64cb9e0) Too many retries to talk to 127.0.0.1:3310 (Can't connect to
INET socket 127.0.0.1:3310: Connection refused) at (eval 76) line 310. at (eval
76) line 511.
Mar 3 04:02:15 mail amavis[3782]: (03782-01) (!)PRESERVING EVIDENCE in /opt/zim
bra/amavisd/tmp/amavis-20080303T040207-03782

Corupt clamav db?

su - zimbra
mkdir /tmp/clamdb
mv /opt/zimbra/clamav/db/* /tmp/clamdb
zmprov ms `zmhostname` +zimbraServiceEnabled antivirus
/opt/zimbra/clamav/bin/freshclam --config-file=/opt/zimbra/conf/freshclam.conf
zmamavisctl stop
zmamavisctl start

(Does mail delivery work if you disable av?)

This is NE, you can open a support ticket if you'd like us to have a look at the box.