I have run into a problem and I don't know how to fix it. I recently activated HSM on my 4.5.6 NE box and the process is crashing shortly after:
2008-02-22 22:06:22,607 WARN [Thread-617] [mid=74;] hsm - Skipping mailbox 74: com.zimbra.cs.account.AccountServiceException: no such account: e50ca357-cb30-4340-957d-678b7c215816
The problem is that box #74 was created a LONG time ago for a user. It was deleted or modified in some way and I think restored back from a backup to a different name which was renamed back to his old account name. I cannot recall the details, but here is the symptom:
[zimbra@SERVER libexec]$ zmprov -l ga e50ca357-cb30-4340-957d-678b7c215816
ERROR: account.NO_SUCH_ACCOUNT (no such account: e50ca357-cb30-4340-957d-678b7c215816)
Basically, some piece of the system has a record for good old box #74 and the messages are still there, but the LDAP has no record of him. How do I get this user dead dead dead?