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Thread: Server Crashing

  1. #1
    tonyawbrey Guest

    Default Server Crashing

    I am running beta 3 update 2 on FC4 and am getting the following error in the log file and am not sure what to do I have restarted zimbra and rebooted to no avail any ideas on what could be occurring? We have been running fine for about 3 months and this just started occurring.

    I did a zmcontrol status and it is showing that the mailbox has stopped:
    root@mail ~]# su zimbra
    [zimbra@mail root]$ zmcontrol status
    Host mail.myagilon.com
    ldap Running
    logger Running
    mailbox Stopped
    mta Running
    snmp Running
    spell Running

    I attached the zimbra log file to hopefully help.

  2. #2
    marcmac is offline Expert Member
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    Default log file missing

    your log file was not attached.

    Have you recently done an upgrade?

    What do you get from:
    su - zimbra
    sh -x bin/zmmailboxctl status

    And please repost the log file.

  3. #3
    tonyawbrey Guest

    Default

    Here is the log file again.
    Attached Files Attached Files

  4. #4
    tonyawbrey Guest

    Default

    I get a permission denied when I try to run this command:

    sh -x zmmailboxctl status

  5. #5
    marcmac is offline Expert Member
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    Default bin/zmmailboxctl

    Quote Originally Posted by tonyawbrey
    I get a permission denied when I try to run this command:

    sh -x zmmailboxctl status
    su - zimbra
    sh -x bin/zmmailboxctl status

  6. #6
    marcmac is offline Expert Member
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    Default out of memory

    How much memory do you have? You're getting a java OOM error.

    Run this, too:
    su - zimbra
    zimlet listZimlets (or zmzimletctl listZimlets if that fails)

    It looks like you've got some incompletely installed zimlets. You can remove them (listed in the log file - com_zimbra_po, etc) with:
    zimlet (or zmzimletctl) undeploy com_zimbra_po
    etc.

    How long between mailbox start and the crash?

  7. #7
    tonyawbrey Guest

    Default

    [zimbra@mail ~]$ sh -x zmmailboxctl status
    + BASE=/opt/zimbra
    + SCRIPTS='zmmtaconfigctl tomcat mysql.server'
    + STATUS=0
    + case "$1" in
    + for i in '$SCRIPTS'
    + '[' zmmtaconfigctl = mysql.server ']'
    + /opt/zimbra/bin/zmmtaconfigctl status
    + R=0
    + '[' 0 -ne 0 ']'
    + for i in '$SCRIPTS'
    + '[' tomcat = mysql.server ']'
    + /opt/zimbra/bin/tomcat status
    + R=1
    + '[' 1 -ne 0 ']'
    + STATUS=1
    + for i in '$SCRIPTS'
    + '[' mysql.server = mysql.server ']'
    + /opt/zimbra/bin/mysqladmin status
    + R=0
    + '[' 0 -ne 0 ']'
    + exit 1

  8. #8
    marcmac is offline Expert Member
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    Default mailbox

    Thanks for the output - as expected, it's the tomcat server that's failing.

  9. #9
    tonyawbrey Guest

    Default

    Any ideas on what to do to fix?

  10. #10
    marcmac is offline Expert Member
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    Default what to fix

    Please read my previous post regarding zimlets and answer the questions in it.

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