When I click on the documents tab in ZCS web interface, I get a 500 internal server error..
error: no such account firstname.lastname@example.org
com.zimbra.cs.service.wiki.WikiServiceException: error: no such account email@example.com
So, in the process of trying to figure out how I wanted the zimbra server to fit into mail routing as a secondary, I ended up somehow completely breaking the documents feature.
I created my user accounts as firstname.lastname@example.org (login) with an alias of email@example.com (real email address) and another alias of firstname.lastname@example.org (for delivery), then decided I didn't like the way that was working. It had an extra, incorrect email address (email@example.com) and also caused problems with IM, as firstname.lastname@example.org went to the production XMPP server, and we were trying to test Zimbra. So, I moved the users to email@example.com, and made an alias for firstname.lastname@example.org. I have mail working as well as can be expected, and IM should also be happier now (once the proper ports are open), but the documents account seems to be linked to the old domain. While I could go create that account, I'd rather figure out how to link them all to the email@example.com account.
Since I have a hosted Zimbra instance, I do not have access to zmprov and company to piddle around with this. Can someone let me know what needs to be done so I can tell my provider how to fix it.