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Thread: Archiving and Discovery Error

  1. #1
    cristianchk is offline New Member
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    Default Archiving and Discovery Error

    I recently intalled Zimbra Release 5.0.1_GA_1902.RHEL5_20080109173102 RHEL5 NETWORK edition using a trial licence for testing purposes.
    During the installation process I activate the Archiving and Discovery option but in the administration console, when I click over "Search Mail" I get:

    Server error encountered
    Message: unknown document: GetXMbxSearchesListRequest Error code: service.UNKNOWN_DOCUMENT Method: GetXMbxSearchesListRequest Details:soap:Sender

    After I close the error message can create a new cross mailboxsearch.

  2. #2
    Greg is offline Zimbra Employee
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    Default

    This looks like zimbra_xmbxsearch.jar was not loaded by Jetty. What does mailbox.log say? Are you able to run crossmailbox searches from admin UI?
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  3. #3
    cristianchk is offline New Member
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    Default Archiving and Discovery Error

    yes, I'm able to run a crossmailbox search.
    This is the last part of my mailbox.log, should I look for something else?


    2008-02-05 09:44:15,076 INFO [btpool0-1] [ip=127.0.0.1;] SoapEngine - handler exception
    com.zimbra.cs.account.AccountServiceException: no such domain: webmail.<mydomain>.com
    Code:account.NO_SUCH_DOMAIN
    at com.zimbra.cs.account.AccountServiceException.NO_S UCH_DOMAIN(AccountServiceException.java:165)
    at com.zimbra.cs.service.admin.GetDomainInfo.handle(G etDomainInfo.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:342)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:208)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:113)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:272)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:174)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:148)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    2008-02-05 09:44:20,296 INFO [btpool0-0] [name=cristian@<mydomain>.com;ip=<ipaddress>;ua=Zim bra Desktop/dev;] session - requested session no longer exists: 11
    2008-02-05 09:44:35,697 WARN [btpool0-0] [] HttpMethodBase - Cookie rejected: "$Version=0; B=bq5e7k93qgmnr&b=3&s=rj; $Path=/; $Domain=.yahoo.com". Domain attribute ".yahoo.com" violates RFC 2109: host minus domain may not contain any dots
    2008-02-05 12:36:38,064 INFO [btpool0-0] [ip=127.0.0.1;] SoapEngine - handler exception
    com.zimbra.cs.account.AccountServiceException: no such domain: webmail.<mydomain>.com
    Code:account.NO_SUCH_DOMAIN
    at com.zimbra.cs.account.AccountServiceException.NO_S UCH_DOMAIN(AccountServiceException.java:165)
    at com.zimbra.cs.service.admin.GetDomainInfo.handle(G etDomainInfo.java:49)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:342)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:208)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:113)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:272)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:174)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:148)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    Default

    Please contacting support@zimbra.com, They will provide more assistance on the jar file issue.

  5. #5
    Greg is offline Zimbra Employee
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    Hm.. this part of the log does not contain: service.UNKNOWN_DOCUMENT, nor the part where you do cross mailbox search. You want to look for service.UNKNOWN_DOCUMENT and for XMbxSearch
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