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  #1 (permalink)  
Old 01-14-2006, 01:06 PM
zap zap is offline
Junior Member
 
Posts: 9
Default No data in server statistics

I have just installed Zimbra M3 on fedora core4. Everything is working fine except no data is showing up under server statistics - it just shows "Data not yet available" (server has been up and running for several days now)

I have installed logger and SNMP and both services is running.

Any suggestions?

Thanks
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  #2 (permalink)  
Old 01-17-2006, 12:57 AM
Zimbra Employee
 
Posts: 4,792
Default

It does take a day or so for all the cron jobs to fire. Is it still not working for you?
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  #3 (permalink)  
Old 01-17-2006, 01:09 AM
Special Member
 
Posts: 140
Default What reports on what?

What's the difference between the "Server Statistics" item, and it's child item of the "Hostname"? The reason I ask is that I get statistics from "Server Statistics", but when I expand it and select the hostname I get "Data Not Yet Available" - the server has been up for about 3 months.
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Old 01-17-2006, 12:50 PM
zap zap is offline
Junior Member
 
Posts: 9
Default No data in server stats.

KevinH: Sorry I forgot to mention that i do get some data/grafs in the main "Server Statistics" (not grafs but rough bars) but just like FunkyPenguin I also don't get data in any of the child items "myhostname.com".

The server has been up for 8 days now.
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  #5 (permalink)  
Old 01-17-2006, 05:25 PM
Zimbra Employee
 
Posts: 4,792
Default

Well looks like a bug. It should show per server stats and then total stats. We'll take a look.

Try this:
su - zimbra
logmysql
use zimbra_logger;
select distinct(host) from mta_aggregate;

Is your hostname (as listed in the admin console) listed in the db?
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  #6 (permalink)  
Old 01-18-2006, 05:14 AM
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Posts: 140
Default

KevinH,

My host is listed in the db when I run through the commands:

Code:
mysql> select distinct(host) from mta_aggregate;
+------+
| host |
+------+
| hawk |
+------+
1 row in set (0.01 sec)
I still get no information on the individual host. Would it make any difference which product I'm using? I'm running the OSS version, I thought it could be due to not running the Network version.
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  #7 (permalink)  
Old 01-18-2006, 07:49 AM
Zimbra Employee
 
Posts: 2,103
Default hostname

That's actually the problem - the hostname in the db is "hawk", which I suspect that the zimbra host name (as specified in ldap) is hawk.domain.com -

bug 5508
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  #8 (permalink)  
Old 01-18-2006, 09:04 AM
Special Member
 
Posts: 140
Default

Would that mean that to get per server stats the db would need to show the fqdn of the server?
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  #9 (permalink)  
Old 01-18-2006, 09:19 AM
Zimbra Employee
 
Posts: 2,103
Default server stats hackery

This is a bug we're going to have to fix on our end, though there's a possible workaround.

Create a server (zmprov cs hawk) and restart tomcat.

That will give you the server in your list for stats (of course, then you'll have this lame pseudo-server sitting around, can't get status, etc).

But you'll be able to see the graphs.

FWIW - the fix we have to come up with is some way to map the hostname as known to syslogd to the hostname as known to zimbra.
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  #10 (permalink)  
Old 01-18-2006, 09:29 AM
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Posts: 140
Default

Would I be correct in thinking that on a single server setup like mine the workaround isn't a big deal, as the combined stats is for the sum total of one box, however on a multi server setup there are benefits?
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