Greetings One & All
The season of extended winter holidays (up in the northern half) is upon us and our users are busy writing to santa and setting up their OOO (out-of-office/away-message) text.
First a heads-up for drive-by readers:: copy/paste into the text-box will appear to work but the OOO will be unchanged/empty - may just be FireFox.
Now having correctly set the away-message text (and flag) the auto responder works when mail is sent to the user mailbox address.
Unfortunately, one of our users has a catch-all alias.
I currently have the following set for this user ...
zmprov ma email@example.com zimbraPrefOutOfOfficeCacheDuration 0
... so we can see the results of testing.
After searching the archive ...
Away Message not working?
Away message when you are in distribution list
outofoffice not sent (not direct)
Bug 9196 - Ability to send out of office notifications for mail forwarded into Zimbra account
... I've created a specific alias - an address commonly used and one that this user particularly wants an OOO message set for.
Still no joy - logs report .... outofoffice not sent (not direct)
solutions/clues/work-arounds all welcome.
Thanks for reading.